Posted October 13, 2021Delaware North at Austin Bergstrom Airport
Delaware North Travel and Hospitality is searching for an Administrative Assistant to join our Food and Beverage team at Austin Bergstrom Airport in Austin, Texas. In this role, you'll be responsible for complete administrative and clerical services in support of the Food and Beverage department and other duties as assigned in accordance with the Company’s GuestPath Universal Service and Operations Standards.
Position starts at $18.00/hr (DOE) + $1,000 Sign-On Bonus
Full Time Employee Total Rewards Package:
Delaware North believes in a total rewards package that helps us recruit and retain the best associates in the industry. We have a comprehensive benefits program designed to give our associates the comfort, safety and stability they need to serve our guests each and every day. Below is a listing of many of our benefits:
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
3600 Presidential Blvd., Suite 201
Austin, TX 78719
Some of Austin's favorite restaurants are waiting for travelers at the Austin-Bergstrom International Airport!
Excellent Service Austin Style:
Excellence in customer services provided in a uniquely Austin style is the business strategy of Austin-Bergstrom International Airport. Together, the City of Austin-Aviation Department, airlines, tenants and travel community continually work to ensure passenger safety and a convenient, friendly travel experience.
Understanding what the customer wants is key to providing great service and hearing from the customers is vital to do so. We use surveys and track and respond to customer comments received. This information is documented in a customer information system so we can be sure we are focused on the appropriate factors that drive satisfaction.
In addition to gaining customer input through surveys, the surveys also let us measure how our passengers feel about our service. The response has been tremendous.
Our airport partners have shown confidence in the Austin travel market and we appreciate it. Airlines have shown it by adding new nonstop destinations and new airlines have begun serving Austin. Airport businesses have shown their confidence in the Austin market as well. New restaurants and gift shops continue to open in the terminal.
Most importantly, the customers themselves have shown confidence and an appreciation for the airport. Travel statistics are on the rise and through survey responses, our customers have let us know we are doing a good job.