Search 27,728 current hospitality jobs

Banquet Server Part-time

Posted November 15, 2021

Hotel Valencia Santana Row
San Jose, CA
Apply Now Save this job

About This Job


Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!!

Come be a part of an AWARD WINNING TEAM.

Hotel Valencia Santana Row is located in San Jose, CA and is a pillar of the community.  Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests.  We are part of Valencia Hotel Group, a collection of hotel’s are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond..  

Job summary:  

Our Hotel Banquet Server sets up for banquet events, serves food and drinks, cleans up, and assists with guests needs. Banquet servers must have a hospitable mindset, good work ethic, and follow BEO (banquet event order). 

Shift requirements:

Scheduling is done weekly based on event times.


  • Contribute positively to the team within the department
  • Prepare for any and all guest requests
  • Participate in on-going training 
  • Set or pre-set tables in banquet functions
  • Serve meals
  • Clear tables at conclusion of meal function
  • Prepare, deliver and refresh coffee stations as assigned
  • Complete all necessary side-work to include filling and stocking salt/pepper shakers
  • Maintain current CA food handlers card
  • Use Paycom or payroll log in system proficiently and ensure time cards are correct for each payroll period, read and update documents including but not limited to hotel policy, health benefits, and other pertinent work-related information. 
  • Attend required meetings
  • Keep work areas clean and organized
  • Be extremely courteous to all customers and fellow employees
  • Report unsafe conditions to your supervisor immediately
  • Maintain hotel equipment in proper working conditions.
  • Any other duties assigned by your immediate supervisor
  • Comply with Valencia Hotel Group (and it affiliates) standards and regulations to encourage safe and efficient hotel/CRO operations.
  • Maintain regular attendance in compliance with Valencia Hotel Group (and its affiliates) standards as required by scheduling which will vary dependent upon the CRO needs
  • Complete other duties as assigned by Supervisor


  • Hotel Operations or Customer Service experience preferred
  • Communicates effectively with others
  • Works productively with a team
  • Effective multitasking skills
  • Composure and patience under pressure
  • Previous experience in hotel banquets or F&B banquets 


Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer

Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.

Apply Now Save this job

About this Employer

Hotel Valencia Santana Row

355 Santana Row
San Jose, CA 95128

(408) 551-0010

Follow us:

Managed By

About Us

As the only hotel on Santana Row, the design of Hotel Valencia Santana Row is meant to captivate and comfort you from the moment you walk in. From interiors reminiscent of Old World Spain, laced with rich finishes and splashes of terra-cotta, to seductive textures and lighting design, no detail is left to chance. Everything you need is right at your fingertips here at our San Jose hotel, with 215 guest rooms and suites, more than 4,000 square feet of meeting space, two on-site restaurants, a full-service bar and seasonal rooftop bar. 

Hotel Valencia is situated in the middle of the European-inspired Santana Row, which boasts a dynamic mix of upscale shopping, dining, and entertainment.  You’re in the middle of it all when you stay at our boutique hotel in San Jose, California, and with luxury amenities like 24-hour room service and daily complimentary continental breakfast, we know you won’t want to leave.