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Front Desk - Concierge

Posted November 13, 2021

The St. Regis Atlanta
Atlanta, GA
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About This Job

Job Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Mirj

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

The St. Regis Atlanta

Eighty-Eight West Paces Ferry Road
Atlanta, GA 30305

(404) 563-7900

151 Room Hotel

www.starwoodhotels.com

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Gracious Resort Living

Located in the exquisite enclave of Buckhead just a few miles from downtown Atlanta, The St. Regis Atlanta stands out as an impeccably groomed "in-town" resort with a gracious, residential feel. Expect unsurpassed pampering in a grand location.

Poolside Oasis

Escape to the sumptuous Remède Spa for sheer rejuvenation or linger around the 40,000 square-foot Pool Piazza-an inviting oasis where guests may relax in the jacuzzi, enjoy the outdoor fireplace and cascading waterfall or unwind at the poolside bar.

Artful Ambience

Experience the allure of plush custom furnishings and original art in 151 spacious guest rooms, including 31 suites. Every suite experience is enhanced with St. Regis Butler Service, available any time, day or night.

Features

From its desirable Buckhead location to the pampering Remède Spa, The St. Regis Atlanta is an oasis of pleasure—an "in town" resort with superb amenities. From the moment of arrival, guests experience the utmost in personalized, discerning service. The hotel’s 40,000 square-foot Pool Piazza is a center of relaxation as well as activity, offering a billiards room, glowing fireplace, Jacuzzi and poolside bar. Guests enjoy superb cuisine and the option of 24-hour private dining, and whenever requested, bespoke services of a St. Regis Butler.

The hotel also offers a fully equipped 24-hour Fitness Facility, secretarial and business services, as well as meeting and event facilities for every size and occasion.

Extending our impeccable standards to the air you breathe…this St. Regis is smoke-free.