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Event Concierge

Posted November 17, 2021

JW Marriott New Orleans
New Orleans, LA
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Job Summary

Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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JW Marriott New Orleans

614 Canal Street
New Orleans, LA 70130

1-504-525-6500

496 Room Hotel

www.marriott.com

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Depart from ordinary French Quarter hotels and discover the epitome of district class and old-world charm at the JW Marriott New Orleans, a premier Canal Street hotel centrally located in the Business District and one block from the excitement of Bourbon Street. For guests looking to explore, the Aquarium, Insectarium, Harrah’s Casino and historic St. Charles Street are only minutes from this luxury hotel in New Orleans. After a full day in historic New Orleans, retire to distinguished French Quarter accommodations offering the latest in modern conveniences. As a meeting destination, this New Orleans luxury hotel is ideal for grand conferences or intimate celebratory events on our stunning terrace with city views. For weddings and galas, look no further than the Ile de France Ballroom with crystal chandeliers, French doors and seating for up to 750. Experience the soul of the Big Easy combined with the elegance of classic charm from the JW Marriott New Orleans, a destination hotel in the French Quarter.