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Housekeeping Associate - Utility

Posted November 9, 2021

Embassy Suites by Hilton Charleston Airport Hotel & Convention Center
North Charleston, SC
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About This Job

Primary Purpose: 

The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.

Work Performed:

The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments: 

·Clean and maintain hotel guest rooms, public areas and laundry within the hotel per established protocols, including but not limited to: 

·Removal of all used and unused linen/terry from room 

·Disinfect all high touch surfaces and unused amenities 

·Clean bathrooms 

·Clean glass and mirrors, dust and polish furniture and equipment 

·Replace burned out light bulbs 

·Remake beds with clean linens 

·Replenish supplies such as drinking glasses, writing supplies and bathroom supplies 

·Empty wastebaskets and transport other trash and waste to disposal areas 

·Clean rugs, carpets upholstered furniture and draperies; 

·Ensure usage of approved cleaning chemicals; 

·Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaning supplies; 

·Maintain cleanliness and organization in all work areas; 

·Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required; 

·Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen; 

·Make rounds through the halls each shift to ensure public areas are disinfected, clean and tidy, taking care to remove or replace anything out of order; 

·Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines; 

·May be required to train newly hired associates and support on-going performance development; 

·Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned.  Use power equipment when applicable; 

·Observe precautions required to protect hotel and guest property, report damage, theft and found articles to supervisor; 

·Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and 

·Any and all other work as required to complete the primary purpose of the position. 


PreferredPrior Experience:

Previous hotel housekeeping or other applicable cleaning experience  

Prior customer service experience 


High school diploma or equivalent  


Able to lift a minimum of 50lbs occasionally and 20lbs regularly 

Able to bend and squat repeatedly 

Able to walk and stand for duration of scheduled shift  


Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays 

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About this Employer

Embassy Suites by Hilton Charleston Airport Hotel & Convention Center

5055 International Boulevard
North Charleston, SC 29418

(843) 747-1882

255 Room All Suite

Managed By

At A Glance

Our Charleston, SC hotel is adjacent to the Charleston Area Convention Center and the Performing Arts Center and the Coliseum, ideal for attending an event at these venues.

Get your day off to a great start with a free made-to-order breakfast each morning, and wind down in the evenings at the complimentary Evening Reception with drinks and snacks. Enjoy a delicious steak or seafood dinner in the relaxed surroundings of The Palmtree Grille. Get to work at the 24-hour BusinessLink™ Business Center with complimentary printing. Take a swim in the indoor pool or enjoy an invigorating workout in the complimentary fitness center.

This hotel in North Charleston, SC features extensive exhibit space for large events for over 10,000 guests. A choice of meeting room sizes means the hotel is equally suited to smaller meetings, weddings and celebrations.

Two-room suites offer more space for living and working. Each suite features a separate living room and bedroom, two flat-screen TVs, a work desk, refrigerator and microwave. Choose a Corner Suite for floor-to-ceiling windows and even more living space.

  • Connected to the Charleston Area Convention Center, Performing Arts Center and Coliseum
  • Easy access to historic plantations, beaches and other Charleston attractions
  • Complimentary parking and shuttle to and from Charleston International Airport
  • Flexible event space for Charleston party venues
  • Free made-to-order breakfast and complimentary Evening Reception
  • Charleston-inspired cuisine at PalmTree Grille and Falls Lounge