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Retail Sales Associate Part-time

Posted November 19, 2021

Grand Wailea, A Waldorf Astoria Resort
Wailea, HI
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About This Job

Description

A Retail Associate is responsible for assisting guests and selling merchandise in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability.



What will I be doing?

As a Retail Associate, you would be responsible for assisting guests and selling merchandise in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:


  • Greet and acknowledge guests upon arrival in the shop

  • Demonstrate knowledge of merchandise, styling and pricing

  • Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards

  • Wrap merchandise and pack orders for shipping

  • Assist in conducting inventory and ensure adequate merchandise supply levels

  • Respond to guest inquiries and requests in a timely, friendly and efficient manner

Other


  • 6 months customer service is required

  • Able to work a flexible schedule to include days, nights, weekends and  holidays

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:


  • Hospitality - We're passionate about delivering exceptional guest experiences.

  • Integrity - We do the right thing, all the time.

  • Leadership - We're leaders in our industry and in our communities.

  • Teamwork - We're team players in everything we do.

  • Ownership - We're the owners of our actions and decisions.

  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:


  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!


EOE/AA/Disabled/Veterans

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About this Employer

Grand Wailea, A Waldorf Astoria Resort

3850 Alanui Drive
Wailea, HI 96753

(800) 888-6100

780 Room Resort

www.grandwailea.com

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At A Glance

Capture the 'aloha spirit' at our luxury  resort set on 40 acres of tropical gardens bordering Wailea Beach and  surrounded by the essence of Hawaiian island living. Fronted by the most  beautiful beach on Maui, this resort offers spacious rooms and secluded  villas with private lanais, breathtaking views and subtle Hawaiian  decor. Wake up to a beautiful sunrise and choose from award-winning  dining options from fresh fruit by a waterfall to a hearty breakfast  with ocean views. Fall asleep to the lull of the Pacific waves on the  white-sand shores and the cooling trade winds. Our hotel received the  TripAdvisor Certificate of Excellence in 2017.

While  you're here, awaken your sense of adventure or find the relaxation you  have been looking for. Resort options for your getaway in paradise  include:

  • Nine sparkling pools
  • A 2,000-foot-long lazy river with waterslides and waterfalls
  • Full-service spa and salon
  • Beautiful Wailea Beach
  • Eleven tennis courts at the famed Wailea Tennis Club
  • Three championship golf courses nearby
  • Complimentary SCUBA lessons for first-time divers
  • Kayak, paddleboard, boogie board and snorkel gear rentals available