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Front Desk Agent

Part-time

Posted January 26, 2023

Residence Inn by Marriott Providence Downtown
Providence, RI
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SIGN ON BONUS UP TO $250 FOR PART TIME AND $500 FOR FULL TIME!

About This Job

 SIGN ON BONUS UP TP $250 FOR FULL TIME AND $500 FOR FULL TIME!

What you will be doing

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Process guest check-ins and room assignments following the hotel’s rate structures, discounts and sell/upsell strategies.
  • Accommodate special requests when possible.
  • Collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.
  • Answer inquiries about hotel services, in-house events, directions, local attractions, etc.
  • Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc.
  • Process check-outs.
  • Cancel room reservations according to policies and procedures.
  • On time and at work when scheduled and in proper uniform.
  • Consistent professional and positive attitude and actions when communicating with guests and associates.
  • Other duties and tasks as requested by management.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Qualifications:
    • Requires both AM and PM availability
    • Hotel Front Desk Experience preferred
    • Display consistent professionalism with effective listening and communication skills
    • Excellent customer service skills

Benefits

  • Health, Dental and Vision Insurance
  • Disability Insurance
  • Supplemental Life Insurance
  • Identity Theft Protection
  • Sick Time, Vacation Time
  • Matching 401k
  • AMAZING HOTEL DISCOUNTS

EEO / VET / DISABLED

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About this Employer

Residence Inn by Marriott Providence Downtown

100 Sabin Street
Providence, RI 02903

(401) 279-8008

176 Room Extended Stay

www.marriott.com

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and 'hospitality employer of choice!'

Our Hotel

Whether travelers are with us for a few days, a few weeks or a few months, their daily routine matters. Guests will thrive at Residence Inn with the conveniences they need. Our downtown hotel is wired with free, high-speed internet for connecting to work and the outside world. To start mornings off right, we serve a complimentary hotel breakfast at our modern American restaurant, followed later on by evening social hours as the day's grand finale. Additional thoughtful amenities include a fitness center, meeting room and fresh coffee always brewing in the lobby. For relaxing and unwinding when guests want, we offer spacious studio, and one-bedroom suites with separate living and sleeping areas, featuring a fully equipped kitchen ready to prepare favorite dishes from the groceries delivered by our free delivery service. At Residence Inn, we'll make sure our guests thrive during their Providence stay.