Posted November 25, 2021Crowne Plaza Los Angeles-Commerce Casino
ESSENTIAL JOB FUNCTIONS:
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must have knowledge of departmental operations. Must have knowledge of computers and training techniques. Must have knowledge of business law; federal, state and local taxes; as well as Department of Labor regulations. Must have knowledge of insurance, employee benefits, insurance and workers’ compensation claims and liability. Ability to exercise judgment in evaluating situations and in making sound decisions.
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Welcome to the newly renovated Crowne Plaza Los Angeles- Commerce Casino, within minutes of the local business and industrial communities, as well as 10 minutes from downtown Los Angeles. The Crowne Plaza Los Angeles is attached to "the World's Largest Poker" Casino- The Commerce Casino.
Conveniently situated between Disneyland® and Universal Studio®, this hotel is less than 30 minutes from Los Angeles (LAX) International Airport, Hollywood Burbank (BUR) and Long Beach (LGB) airports. Discover easy access to the Los Angeles Convention Center, Local Universities, Citadel Outlet Shopping, Staples Center, L.A. Live, Microsoft Theater and Dodgers Stadium.
Relax in our stylish newly renovated guest rooms, including 10 suites, featuring a contemporary home décor. Each room is furnished with a 32-inch flat screen television, signature bedding, a large work desk with complimentary wireless and wired Internet. Stay fit in our Fitness Center, hang out by our roof top pool, or relax in Meridian Day Spa.
Host your next meeting in one of spacious meeting facilities, including our ballroom with built in stage, which can accommodate up to 1100 guests. With our Crowne Plaza Meetings Director, we take your meeting from A-Z, making the Crowne Plaza “The Place To Meet”.