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Front Desk

Posted November 25, 2021

Renaissance Tampa International Plaza Hotel
Tampa, FL
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Job Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Renaissance Tampa International Plaza Hotel

4200 Jim Walter Blvd
Tampa, FL 33607

(813) 877-9200

293 Room Hotel

www.marriott.com

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Our Hotel

Savor state-of-the-art style at the renovated Renaissance Tampa International Plaza Hotel. Connected to International Plaza and Bay Street, the city's premier shopping center, our hotel offers easy access to more than 200 upscale stores and services. Other nearby destinations include the Tampa Convention Center and Raymond James Stadium, home of the Tampa Bay Buccaneers. After a sensational day of sightseeing, retire to spacious accommodations featuring plush bedding, marble baths and flat-panel TVs with premium cable channels and internet functionality including access to Netflix and Hulu. In the morning, enjoy a brisk workout in our modern fitness center or indulge in an invigorating dip in our serene outdoor swimming pool. Relax in our sophisticated lobby or on our picturesque patio before sampling creative Italian-inspired cuisine at Pelagia Trattoria, our upscale restaurant open all day long. Our Tampa International Mall hotel also offers a trendy lobby bar and over 17,000 square feet of meeting space.