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Night Auditor / Front Desk Agent

Posted November 26, 2021

Sheraton Suites Wilmington Downtown
Wilmington, DE
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Are you a detail-oriented, team-player who can work independently with an amazing personality? Then we are looking for you! THIS POSITION IS ELIGIBLE FOR A $200 DOLLAR SIGN ON BONUS AFTER 90 DAYS OF SUCCESSFUL EMPLOYMENT. PLEASE ASK THE HIRING MANAGER FOR MORE DETAILS

About This Job

The Night Auditor performs the duties of a Front Desk Agent and completes, balances and files night audit reports on the various areas of the hotel (i.e. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information in accordance with cash handling, credit card processing  and accounting policies and procedures.

The essential functions of a Night Auditor are but not limited to:

  • Audit, balance, post and report on food and beverage charges to ensure accuracy and proper cash handling procedures are followed.
  • Audit, balance, post and report on the room charges including phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures to ensure accuracy and proper cash handling procedures are followed.
  • Complete, balance and file night audit reports including over/short figures, deposits, counts, house charges, and promotional materials. 
  • Prepare and input statistics and income journal sheets for preparation of daily reports. 
  • Perform the duties of a Front Desk Agent including greeting, registering and assigning rooms in accordance with policies and procedures.  Use suggestive selling skills and company sales programs to maximize revenue and occupancy levels.
  • Answer inquiries pertaining to hotel services, shopping, dining, entertainment, and travel directions.
  • Answer the telephone and transfer callers.
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About this Employer

Sheraton Suites Wilmington Downtown

422 Delaware Avenue
Wilmington, DE 19801

(302) 654-8300

223 Room All Suite

www.marriott.com

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and "hospitality employer of choice!"

Our Hotel

Located in the heart of Brandywine Valley, Sheraton Suites Wilmington Downtown offers a world of thoughtful services, impeccable accommodations and unparalleled comforts. Recharge in our pet- friendly hotel suites with perks including luxury bedding, mini-refrigerators, microwaves, flat-panel TVs and cozy pullout sofas. Club-level suites grant access to our exclusive Sheraton Club Lounge with amenities such as free Wi-Fi and daily breakfast. Guests can dine on delicious American cuisine at Basil Bar & Grill for breakfast, lunch and dinner. For those planning a professional or social event, they'll appreciate our event venues, which are expertly supported by planning services, technology and catering options. Our hotel's location makes it easy to explore the area's most popular destinations including Frawley Stadium, Delaware Art Museum and Christiana Care Wilmington Hospital. Resort to the relaxation at Sheraton Suites Wilmington Downtown in Delaware.