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Housekeeper Lead

Posted November 23, 2021

The Estate Yountville- Hotel Villagio
Yountville, CA
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About This Job

Job Summary

A Housekeeper Lead will perform the same duties as a Housekeeper but also serve as the primary point of contact for questions and/or be assigned special projects. In addition to serving as a lead this role is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures.

Responsibilities

Qualifications

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Supervisory and/or leadership experience is desirable. 
  • This position requires strong attention to detail ability to communicate effectively with guests and team members verbally or in written form.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.

JOB RESPONSIBILITIES:

  • Approach all encounters with guests and employees in a friendly service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Thoroughly clean and restock the required number of guest rooms per shift.
  • Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guest rooms.
  • May assist with inspecting rooms and/or providing oversight of room attendant duties as requested. 
  • Perform other tasks/jobs as assigned by the supervisor or manager.
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About this Employer

The Estate Yountville- Hotel Villagio

6481 Washington Street
Yountville, CA 94599

112 Room Hotel

Hotel Villagio at The Estate Yountville is a vibrant and lush oasis situated on 22 acres in the heart of Yountville in Napa Valley. The hotel offers a mix of contemporary rooms and suites, each with deep soaking tubs, fireplaces and outdoor patios. The property features a full-service luxury spa, outdoor pool, a 5 bedroom Villa, and an abundance of indoor and outdoor meeting and event spaces. An upscale marketplace and a variety of dining options by celebrated chefs are located on the grounds, and just steps away in the charming town of Yountville.

To learn more about this property click here: www.theestateyountville.com/stay/vintage-house/