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Housekeeper

Posted November 27, 2021

Sheraton Suites Wilmington Downtown
Wilmington, DE
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If you are looking to work with amazing team members and want to make an amazing impression to our guests with your cleaning abilities, then we want to hire you! THIS POSITION IS ELIGIBLE FOR A $200 DOLLAR SIGN ON BONUS AFTER 90 DAYS OF SUCCESSFUL EMPLOYMENT. PLEASE ASK THE HIRING MANAGER FOR MORE

About This Job

What you will be doing

  • Receive room assignments, priority room requests, keys and supplies from Housekeeping management. Review room assignments, retrieve and stock caddie/cart to ensure all supplies, linen and amenities are available to properly clean guest rooms. Review list for any special requests. Turn in keys, properly store and secure caddie/cart and unused supplies at end of shift.
  • Clean and stock guest rooms with appropriate supplies in accordance with policies, procedures and brand standards. Change linens and towels, make beds, scrub bathroom, vacuum, mop, dust, wash windows, mirrors and walls, remove trash, place amenities, etc. Perform quality check on the television, telephone, heating/air conditioning, and lights.
  • Appropriate and proper use of cleaning equipment and supplies.
  • Respond to and resolve housekeeping requests and complaints by guests.
  • Prompt reports to housekeeping management of all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards.
  • Prompt turn in to housekeeping management of all articles left in guest rooms after checkout for entry into Lost and Found.
  • Perform duties of Lobby Attendant, Turn down Attendant or Laundry Attendant as assigned.
  • Consistent professional and positive attitude and actions when communicating with guests and associates
  • Requirements

    Education and Experience: 

    • High school education or related experience.
    • Familiarity with hospitality industry practices preferred.
  • Skills and Abilities:

    • Ability to understand and provide friendly guest service. 
    • Ability to understand and comply with proper cleaning techniques, procedures and brand standards. 
    • Ability to operate a vacuum, mop and properly use cleaning equipment and supplies. Ability to timely complete assigned rooms, organize housekeeping cart, identify and investigate issues and resolve basic matters. 
    • Ability to operate a clock radio, lamp, coffee maker, phone, TV and other guest room equipment.
    • Attention to details with good organizational and efficient time management skills.
    • Consistent professional attitude and behavior with effective listening and communication skills. 
    • Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. 
  • Benefits

    • Paid vacation
    • Personal/Sick Days
    • Medical Insurance
    • Dental Insurance
    • Disability Insurance
    • Life Insurance
    • Vision Insurance
    • Free Parking
    • Matching 401-K
    • Room Discount
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About this Employer

Sheraton Suites Wilmington Downtown

422 Delaware Avenue
Wilmington, DE 19801

(302) 654-8300

223 Room All Suite

www.marriott.com

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and "hospitality employer of choice!"

Our Hotel

Located in the heart of Brandywine Valley, Sheraton Suites Wilmington Downtown offers a world of thoughtful services, impeccable accommodations and unparalleled comforts. Recharge in our pet- friendly hotel suites with perks including luxury bedding, mini-refrigerators, microwaves, flat-panel TVs and cozy pullout sofas. Club-level suites grant access to our exclusive Sheraton Club Lounge with amenities such as free Wi-Fi and daily breakfast. Guests can dine on delicious American cuisine at Basil Bar & Grill for breakfast, lunch and dinner. For those planning a professional or social event, they'll appreciate our event venues, which are expertly supported by planning services, technology and catering options. Our hotel's location makes it easy to explore the area's most popular destinations including Frawley Stadium, Delaware Art Museum and Christiana Care Wilmington Hospital. Resort to the relaxation at Sheraton Suites Wilmington Downtown in Delaware.