Search 25,900 current hospitality jobs

Bell Clerk

Posted December 5, 2021

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Hilo, HI
Save this job

About This Job

Job Summary

The Cashier is responsible for accepting payment for parking and making proper change for guests and fellow associates.

Responsibilities

Qualifications

  • High School diploma or equivalent and/or related experience in a hotel or a related field preferred.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be able to multi task.
  • Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
  • Must routinely meet deadlines.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.

Responsibilities

  • Approach all encounters with guests and employees in a friendly service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards)
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Associates must at all times be attentive friendly helpful and courteous to all guests managers and fellow employees.
  • Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
  • Collect money and/or credit cards from guests and servers and make correct change.
  • Operate the approved credit card machine.
  • Prepare cashier report at end of shift.
  • Pay out servers' and service attendants' tips if applicable.
  • Answer the phone according to standards.
  • Communicate effectively and courteously over the telephone.
  • Attend meetings/training as required by management.
  • Perform other duties as requested by management.
Save this job

About this Employer

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

93 Banyan Drive
Hilo, HI 96720

(808) 969-3333

378 Room Hotel

doubletree3.hilton.com

At A Glance

Boasting a stunning oceanside location with magnificent views of Hilo Bay and Mauna Kea, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton occupies a historic site amidst a lush, tropical landscape. Our setting also offers guests access to Hilo Airport, just 2 miles away. Tee off on our 9-hole golf course, or soak up the sunshine in our beautiful outdoor swimming pool. Energize in the complimentary fitness center, or rent some water sports equipment and take to the waves.

Our inviting guest rooms offer WiFi, a generously sized work desk, microwave, refrigerator, and in-room safe. Upgrade to an ocean-view suite with a separate living area and a balcony offering ocean views. Savor breakfast, lunch and dinner in our restaurant, which has indoor and outdoor seating. Admire sweeping vistas of Hilo Bay from the large deck of our Lobby Lounge.