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Reservation Agent

monthly incentives

Posted December 2, 2021

La Fonda on the Plaza
Santa Fe, NM
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About This Job

La Fonda is looking for a full time Reservations Agent/Groups Coordinator to join our team.  Previous hospitality experience is a plus.

WORK PERFORMED: Reservations Agent

  • Answer and assist all incoming guest requests.

  • Using knowledge achieved through training to maximize potential hotel occupancy and rate by professional quoting of room availability, amenities and rates.

  • Complete the necessary tasks required by Reservations Manager 

  • Such tasks include, but are not limited to: printing and mailing of confirmations and input of reservations.

  • Maintain highest level of customer service at all times

  • Maintain a clean work area, and maintain the current organization standards.

  • Ensure reservations are complete and accurate to include daily arrival cross check.

  • Follow pre-set rate yield strategy set forth by Management or Supervisor.

  • Schedule will includes weekends

compensation: DOE

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About this Employer

La Fonda on the Plaza

100 E. San Francisco Street
Santa Fe, NM 87501

(505) 995-2334

180 Room Hotel

Our Hotel

Vibrant decor and authentic New Mexican architecture intermingle with indulgent amenities including complimentary Wi-Fi, concierge services, free water, Nespresso machine, complimentary art & history tours 4 days a week, a business center and much more. Each of our 180 beautifully appointed guest rooms and suites present an opportunity to experience the elegance of our property, boasting original artwork and hand-crafted furniture and luxury amenities.

An authentic example of one of Santa Fe's 4-Diamond hotels, La Fonda on the Plaza offers three classic New Mexican dining experiences including a one-of-a-kind, seasonal, outdoor cocktail bar. Breathtaking event venues showcase views of the Cathedral Basilica of St. Francis of Assisi, creating an idyllic location for Santa Fe weddings and events while stately meeting rooms and a complimentary business center make La Fonda the ideal solution for your business meetings and corporate travel. Our central location on the historic Santa Fe Plaza provides guests with unsurpassed access to original local artwork, entertainment and attractions. And as the Travel + Leisure's Readers' Choice Destination of the Year 2017 and Condé Nast Traveler's Top Ten Reader's Choice Awards in the Southwest and West 2018, Santa Fe and La Fonda's distinction as an unforgettable destination has never been clearer.