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Reservation Agent

monthly incentives

Posted May 20, 2022

La Fonda on the Plaza
Santa Fe, NM
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Join the winning team!



About This Job

La Fonda is looking for a full time Reservations Agent/Groups Coordinator to join our team.  Previous hospitality experience is a plus.

WORK PERFORMED: Reservations Agent

  • Answer and assist all incoming guest requests.

  • Using knowledge achieved through training to maximize potential hotel occupancy and rate by professional quoting of room availability, amenities and rates.

  • Complete the necessary tasks required by Reservations Manager 

  • Such tasks include, but are not limited to: printing and mailing of confirmations and input of reservations.

  • Maintain highest level of customer service at all times

  • Maintain a clean work area, and maintain the current organization standards.

  • Ensure reservations are complete and accurate to include daily arrival cross check.

  • Follow pre-set rate yield strategy set forth by Management or Supervisor.

  • Schedule will includes weekends

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About this Employer

La Fonda on the Plaza

100 E. San Francisco Street
Santa Fe, NM 87501

(505) 995-2334

180 Room Hotel

Work for the best hotel in Santa Fe!

La Fonda on the Plaza, an independent hotelier, is occasionally seeking quality, dedicated people to join a great team. Located on the historic Santa Fe Plaza, La Fonda has a reputation as a great work environment and currently employs a very loyal staff. We offer full time employee benefits that include vacation, 401K, health and life insurance and an annual profit sharing bonus. We embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.

Our Hotel

Vibrant decor and authentic New Mexican architecture intermingle with indulgent amenities. Each of our 180 beautifully appointed guest rooms and suites present an opportunity to experience the elegance of our property, boasting original artwork and hand-crafted furniture and luxury amenities.