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Front Desk Agent

Posted January 18, 2022

Home2 Suites by Hilton Eugene Downtown University Area
Eugene, OR
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About This Job

Why Team Home2 Suites Downtown Eugene?
The Home2 Suites Downtown Eugene  isn't just a place of employment, it's a place for growth. Our team is strong, supportive, and energetic. We show up, have fun, work hard and reach our goals, together. Begin your career today and open the door to future possibilities!
Employee Perks:
  • Referral bonuses up to $1,500
  • Discounts on hotel stays and more
  • Flexible schedules (hiring manager can add specific hours here if applicable)
  • Generous paid time off for full-time associates
  • Health Insurance for full-time associates and more!
Your responsibilities would include, but are not limited to:
  • Handle guest registration and room assignments, accommodating special requests whenever possible.
  • Pre-register, block reservations, and take same-day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
  • Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner.
  • Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, and local attractions.
Company Information
Our Mission: Widewaters Hotels is an award-winning, innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience, and providing rewarding opportunities for our associates.
Our Values: Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude & Work Ethic we have created a vibrant company culture and a compass for our actions.
Compensation: $13.50 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

View All Current Opportunities at WidewatersAt A Glance

Located about 1 mile west from the University of Oregon campus and about 1 mile south of the Downtown Eugene Market District.

Guests will find all the comforts of home in the heart of downtown Eugene near the University of Oregon and Lane Community College. Enjoy our ideal location to a wide array of restaurants, shops, and entertainment options within walking distance while the hotel puts you in easy reach of many corporations and local businesses.

You’ll discover you can stay as long as you need in our contemporary, spacious suites with separate living, dining and sleeping areas as well as fully equipped kitchens complete with full-size refrigerators, dishes, microwaves, cooktops and flatware. Utilize the flexible space and moveable furniture to create a customized home or office environment that is just your style. All of our suites feature a full-size sofa sleeper providing plenty of space for extra guests. Choose from suites with a king or two queen-sized beds.

Stay active with a swim in the indoor saline pool or cozy up by the fire pit on our outdoor patio. Start your day off right around the Inspired Table™ for free breakfast, featuring over 400 options including hot breakfast sandwiches, fresh fruit, coffee and juices. Make the most of your time at our Spin2 Cycle Center, a combination laundry and fitness facility, and stock up on snacks, travel essentials, beverages and microwavable meals at our 24-hour Home2 MKT®.

Widewaters Hotels' Mission and Values

Widewaters Hotels is an award winning, innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience and providing rewarding opportunities for our associates.

Widewaters' Hotels Values: Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude & Work Ethic we have created a vibrant company culture and a compass for our actions.

Company Website:Home2SuitesEugene.com

EEOC

We appreciate your interest in Widewaters Hotels, LLC. Widewaters Hotels, LLC offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.

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About this Employer

Home2 Suites by Hilton Eugene Downtown University Area

102 West 11th Avenue
Eugene, OR 97401

(541) 342-3000

120 Room Extended Stay

www.hilton.com

Managed By

At A Glance

Located about 1 mile west from the University of Oregon campus and about 1 mile south of the Downtown Eugene Market District.

Guests will find all the comforts of home in the heart of downtown Eugene near the University of Oregon and Lane Community College. Enjoy our ideal location to a wide array of restaurants, shops, and entertainment options within walking distance while the hotel puts you in easy reach of many corporations and local businesses.

Guests will discover they can stay as long as they need in our contemporary, spacious suites with separate living, dining and sleeping areas as well as fully equipped kitchens complete with full-size refrigerators, dishes, microwaves, cooktops and flatware. Utilize the flexible space and moveable furniture to create a customized home or office environment that is just your style. All of our suites feature a full-size sofa sleeper providing plenty of space for extra guests. 

Stay active with a swim in the indoor saline pool or cozy up by the fire pit on our outdoor patio. Start your day off right around the Inspired Table™ for free breakfast, featuring over 400 options including hot breakfast sandwiches, fresh fruit, coffee and juices. Make the most of your time at our Spin2 Cycle Center, a combination laundry and fitness facility, and stock up on snacks, travel essentials, beverages and microwavable meals at our 24-hour Home2 MKT®.