Posted January 4, 2022The Westin Tempe
Are you a hotel front desk professional looking to provide exceptional guest service and drive loyalty at one of the newest hotels in Tempe? You have come to the right place!
Inspired by its location at the edge of the painted desert, The Westin Tempe provides the perfect oasis in the heart of downtown for guests to unwind and enhance their well-being. The Westin is seeking a Westin Experience Specialist that will drive loyalty by becoming a point of contact for key guests prior to arrival and establishing a personal relationship between the guest and the hotel. This role also supervises front desk staff maximize revenues and profits while attaining optimal guest satisfaction.
Experience Specialists do not just join our culture; they help create it. Aligned globally with one vision, Experience Specialists focus on delivery of the service fundamentals and assist the onsite teams to remain aligned and focused on the most important of priorities each day.
What will you be doing?
What experience do you need?
Why do you want to work here?
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Inspired by its location at the edge of the painted desert, The Westin Tempe provides the perfect oasis in the heart of downtown for guests to unwind and enhance their well-being. Retreat to a luxury room after a day of shopping on Mill Ave and rejuvenate in our spa-centric bathrooms complete with rainshowers. Sophisticated spaces await at our Tempe hotel with floor to ceiling windows providing breathtaking views of A Mountain. Host your next conference, meeting, wedding or special occasion in our 21,000 sq. ft of versatile event space. For collegiate sports lovers, Arizona State University's Sun Devil Stadium, Desert Financial Arena, and Wells Fargo Arena are just minutes away. Our 24-hour Westin WORKOUT® Fitness Studio features a Peloton bike to help you stay fit. Sample local ingredients at our on-site restaurant or grab coffee to go from our coffee shop. Elevate your experience with a visit to our rooftop lounge and infinity pool, with sweeping views of Tempe where you can sip and savor in style.