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Director of Sales

Medical, Dental, Vision, 401k, Paid Time Off, Hotel Discount

Posted November 8, 2021

Staybridge Suites Rochester - Commerce Drive NW
Rochester, MN
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About This Job

The Role

The Director of Sales is a key position within the hotel responsible for acquiring and maintaining a solid base of customers ensuring the hotels continued success and profitability. The Director of Sales is also responsible for managing a team of sales professionals serving as a strong and motivating leader. 

Duties and Responsibilities

  • Responsible for acquiring and maintaining a solid base of customers and for attaining a high occupancy and level of profitability.   
  • Actively seek high revenue accounts and work to maintain a high level of business. 
  • Productivity will be evaluated against room night and revenue goals set by the General Manager, and based upon a written, approved action plan. 
  • Provides all operations areas up-to-date information about promotions and specific accounts.
  • Acquire and maintain a solid base of accounts towards attaining the property’s budgeted profit levels.
  • The development of a comprehensive property marketing plan and annual sales forecast.
  • Solicit sales for the property through planned, personal calls and telephone solicitations to local trade and professional associations/corporations, travel agents, as well as other local and state organizations that could result in potential business for the hotel.
  • Provide operations staff up-to-the-minute information regarding promotions and specific accounts.
  • Prepare written sales call report on all outside calls made each week, and furnish copies to the General Manager.
  • Prepare a report of all tentative or definite business booked during each week and furnish copies to the General Manager.  Provide a list of all cancelled business, giving reason for loss.
  • Maintain an updated sales filing system which includes an efficient file and central trace system, an up-to-date account history and a means for sending correspondence to customers / prospects without delay.
  • Follow-up on all meeting and banquet functions with the customer contact person and solicit future business.
  • Participate in department head meetings and report on sales activity for the previous and upcoming weeks.
  • Maintain and regularly update files of competitor’s activities, prices, menus, brochures, sales kits, etc.
  • Prepare monthly expense report for all expenses involving sales duties.  Submit to the General Manager for approval and reimbursement.
  • Responsible for third party requests, GoLeads, CVB bids and Hotel Planner.
  • Oversee the Sales office and address issues, challenges and problems.
  • Assists in training employees on proper upselling techniques.
  • Ensure sales staff maintains a professional appearance.
  • Follow up on employee issues.
  • Work with other departments to ensure successful events.
  • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Required Skills and Experience

  • Highly energetic and motivated individual
  • Must have strong sales and leadership skills
  • 5+ years of sales experience required
  • Previous hospitality industry experience preferred but not required
  • Excellent interpersonal  and communication skills with strong customer/client focus essential
  • Self-Starter with ability to work independently and as a team
  • Strong problem-solving skills
  • Excellent written communication skills
  • Ability to work in a fast-paced, high pressure environment
  • Ability to shift and manage multiple priorities
  • Results driven focus and ability to work through to completion in a timely manner
  • Adaptable to change
  • Strong knowledge of Microsoft Office products to include, but not limited to Microsoft Excel and Microsoft Outlook
  • High level of flexibility regarding overtime during times busy periods as required by the business

compensation: $60,000 - 70,000 + monthly bonus

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About this Employer

Staybridge Suites Rochester - Commerce Drive NW

2350 Commerce Drive
Rochester, MN 55901

(507) 280-9000

109 Room Extended Stay

Our Hotel

This hotel's property in the Rochester, MN area is conveniently located off Highway 52 with easy access to Highway 63, Highway 14 and I-90; delivering travelers the perfect combination of comfort and convenience. Spacious suites are equipped with amenities designed to enhance your business trip or vacation. These perks paired with outstanding customer service make you feel at home at the Staybridge Suites Rochester hotel.

The hotel's easy access to Rochester International Airport (RST) and Minneapolis Airport (MSP) ensures a hassle free stay for all guests. A speedy commute to Mayo Clinic, St Mary's Hospital, Methodist Hospital, and IBM, is certain, too. With free wired and wireless HSIA, a 24 hour Business Center.

Since the hotel is near Apache Mall, Shoppes on University Square and Downtown Rochester, our guests are minutes from some of the best shopping in Rochester.

As our hotel's guest in Rochester, you have the flexibility of home with 24 hour features like a Fitness Center and free laundry facilities. A free breakfast buffet and evening Social Receptions create a feeling of community in Rochester. The hotel's indoor pool and whirlpool is a plus.