Posted January 8, 2022Crowne Plaza JFK Airport New York City
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Crowne Plaza JFK Airport New York City is an upscale full service hotel with spectacular Airport and City views located ¼ mile adjacent to JFK International Airport. The Hotel features 335 guest rooms and suites that feature King size or two Queen beds, full size iron and ironing board, in-room coffee maker and an extensive HDTV channel selection. Located in the Hotel is a 130 seat restaurant and a 50 seat Manhattan style lounge. The décor is contemporary and the sleeping rooms offer such amenities as free wired and wireless INTERNET access, in-room refrigerators and in-room safes. The Crowne Plaza JFK Airport New York City Hotel also features 10 meeting rooms for a total of 4, 540 sq. ft. located on the 9th floor with natural lighting and magnificent Airport and City views. All meeting rooms are equipped with State of the Art Audiovisual equipment.