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Sales Manager - SMERF Market

Posted November 10, 2021

The Westin Chicago Lombard
Lombard, IL
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About This Job

THE WESTIN CHICAGO LOMBARD

Have you thought of being a part of a team that is focused, dedicated and wants to succeed?  Then The Westin Chicago Lombard is for you!  We are searching for a SMERF sales manager who is focused on expanding our social segment.  The ideal candidate will be creative in finding ways to sell more and continually grow the business.   If you are the chosen one, expect days of laughter and focused selling efforts by passionate associates.  Expect a completely renovated hotel that always makes the sales process easier.  Wait, there is more.  We are also the only 4 star full service hotel in DuPage County.   We also boast 500 rooms and suites, along with over 40,000 sf of event space.  This is a fantastic opportunity, it really is.  Don't miss out on your opportunity to join not only a great hotel, but also a great management company in Crescent Hotels and Resorts.  If growth is your thing, then let this be the start of your next career move.  

If you fit the qualifications so far, there are just a couple more.  The ideal candidate will ideally have market experience, but it isn't required.  Marriott experience is a plus, but not required.  This position does require previous hotel sales experience.

POSITION OVERVIEW:

Responsible for selling SMERF business while maximizing revenues for all areas of the hotel. Assists in the overall

efficient operation of the Sales Department, manages accounts to achieve guest satisfaction and solicits new and past business to ensure revenue goals are met or exceeded.

ESSENTIAL JOB FUNCTIONS:

1. Prospect for new business – Internet prospecting, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed.

2. Builds and maintains strong client relationships.

3. Responds in a timely manner to incoming group business opportunities.

4. Ensures that all business is booked within hotel parameters.

5. Conducts hotel site inspections and client presentations both in person and virtually.

6. Create contracts and other related booking documentation as required including but not limited to activity tracking. Manage and maintain client account files.

7.  Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel’s needs.

8. Create group resumes and communicate client needs to all departments of the hotel.  Ensure hotel staff follows through on all requests.

9. Use negotiating skills and creative selling abilities to close on business and negotiate contracts.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

The Westin Chicago Lombard

70 Yorktown Center
Lombard, IL 60148

(630) 719-8000

500 Room Hotel

www.marriott.com

An empowering experience awaits you at The Westin Chicago Lombard, a dynamic destination for business travelers and vacationing families. Our hotel is located in the western suburbs of Chicago, providing a complimentary shuttle to the nearby Metra station, which takes you directly into the city. Stretch out in your intuitively appointed room or suite and enjoy amenities including the Westin Heavenly® Bed and White Tea by Westin™ bathroom products. Move well in the WestinWORKOUT® Fitness Studio, or rejuvenate with a swim in the indoor pool. Sample fresh fare at one of our on-site restaurants, which offer Italian cuisine, seafood or pick up a healthy on-the-go breakfast from Yorktown Market. We offer 39,000 square feet of venue space, including an expansive ballroom - the largest in Lombard. In your down time, walk across the street from our hotel to Yorktown Center, visit Morton Arboretum or venture into Chicago and explore. Whatever the reason for your Lombard visit, we look forward to making it special.