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Pool and Cabana Server

Posted November 15, 2021

Hyatt Residence Club Maui, Ka'anapali Beach
Lahaina, HI
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About This Job

Job Summary

Serve food courses and alcoholic beverages To guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

Core Work Activities

  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.
  • Attention to customer service with a professional and pleasant personality.
  • Available to work a flexible schedule including evenings, weekends, and holidays.   
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About this Employer

Hyatt Residence Club Maui, Ka'anapali Beach

180 Nohea Kai Drive
Lahaina, HI 96761

(808) 662-4700

131 Unit Time-Share

www.hyattresidenceclub.com

Maui Lahaina Resort

Experience an awe-inspiring Hawaiian island escape at Maui’s premier beachfront destination. Hyatt Ka’anapali Beach, a Hyatt Residence Club Resort, offers elegantly appointed one-, two- and three-bedroom villas with expansive lanais, ocean views, gourmet kitchens with stainless steel appliances and luxurious master baths with free standing tubs and separate showers.

Situated on beautiful Ka’anapali Beach in Lahaina, Hawaii, and surrounded by 40 lush acres of our resort, this island sanctuary is designed to rejuvenate your mind, body and soul. Swim with the family in our zero-entry lagoon pool or lounge at our infinity relaxation pool with ocean views. Cool off with a refreshing drink at Pau Huaka’i, our beachfront Tiki Bar or stroll over to the Ka’anapali Beachwalk. Grab a bite at the Lahaina Provision Company, a gourmet market and deli serving delicious food and wine to go. If fitness is part of your vacation, recharge in at our state-of-the-art Ikaika (strength) center.

As a guest of Hyatt Ka’anapali Beach resort, you will have access to all the fabulous amenities at the Hyatt Regency Maui Resort & Spa, including restaurants, bars and spa treatments. Set up a tee time with our concierge, rent a paddle board, or enjoy a picnic in your cabana the pristine white sand beach. Enjoy unparalleled service and an uninterrupted Hyatt experience throughout our breathtaking Lahaina resort on the Island of Maui.