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Golf Pro-Assistant

Posted November 24, 2021

JW Marriott Marco Island Beach Resort
Marco Island, FL
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Job Summary

Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers. Answer golfer questions about course. Promote and sell golf shop merchandise to customers. Open/close golf shop daily. Collect all golf-related fees from registered golfers. Count, prepare, and deposit cash. Run closing reports off the registers. Schedule tee times for golfers. Communicate with the starter, golf services, and golf grounds regarding any changes to the tee sheet. Maintain cleanliness of golf-related areas (e.g., golf shop, hallways, locker rooms, common areas). Total tee sheet and ensure accuracy of daily totals. Stock, tag, and display merchandise on golf shop floor ensuring all merchandise is neatly arranged and restocked to proper level. Notify manager/supervisor of any important issues as necessary. Teach individual and group golf lessons in keeping with PGA/LPGA and Marriott standards.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

JW Marriott Marco Island Beach Resort

400 South Collier Boulevard
Marco Island, FL 34145

(239) 394-2511

732 Room Resort

www.marriott.com

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Our Resort

The JW Marriott Marco Island Beach Resort is a renowned vacation playground that opens guests up to the world around them and creates an authentic sense of place. Situated on a sprawling private white sand beach along the tranquil waters of the Gulf of Mexico, the enchanting ecosystem of the Florida Everglades is at our doorstep and provides myriad opportunities for exploration and adventure. Experience true luxury in our newly renovated guest rooms and suites, feed your intellect through our locally sourced menu selections and interactive food and beverage experiences, and find balance, health, and harmony at our Spa by JW®. Following a $320 million renovation, our resort pays homage to the Balinese-inspired Marco Island heritage and provides leisure and business travelers with everything they need. Two private 18-hole championship golf courses, three swimming pools, 10 restaurants, an array of recreational activities, and a children’s Tiki Tribe camp deliver endless opportunities for relaxation and fun.