Posted January 23, 2022The Ritz-Carlton, Washington D.C.
Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
MIRJMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Discover The Ritz-Carlton, Washington D.C. – a distinctive luxury hotel located in the heart of the upscale West End neighborhood in downtown Washington, D.C. Featuring convenient access to Embassy Row, Capitol Hill, Dupont Circle, historic Georgetown, and the inspiring monuments and cultural institutions symbolic of the world’s most powerful city, our luxury hotel in downtown Washington, D.C. offers guests a peaceful retreat from the world outside. Whether your travels take you to the city for a week or a weekend, you will enjoy impeccable service, exceptional accommodations and exclusive amenities at one of the premier luxury hotels in Washington, D.C. To tour our exceptional Washington, D.C. hotel, please view the Photo Gallery. The Ritz-Carlton, Washington D.C. is a Tier 4 property in The Ritz-Carlton Rewards.