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Hotel Host / Guest Service Agent Part-time

Posted January 22, 2022

Hyatt Place Tempe/Phoenix Airport
Tempe, AZ
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About This Job

Description

Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.
 
The Hotel Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience; to include the Hotel Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms.   Previous guest service experience as well as the ability to communicate well with guests required.
 
The Hyatt Place Experience.  Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests.  Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire.  Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience.  And you are the key to bringing it to life.
 
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.  Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.   Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
 
Discover how perfectly a hotel can fit your lifestyle. Hyatt Place. It's so you™.  Visit http://hyatt.jobs to view other hotel job opportunities at Hyatt.

Qualifications

  • Customer service experience is required, preferably in a hotel or related field
  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays
  • Requires strong command of the English language to include speaking, reading and writing
  • Ability to learn quickly and work in fast paced position with guest interaction
  • Must be able to multi-task
  • Must be 18 years or older
  • A true desire to satisfy the needs of others in a fast paced environment
  • High school diploma or equivalent required
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
  • Must possess basic computer skills, i.e. Word, Excel, etc.
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About this Employer

Hyatt Place Tempe/Phoenix Airport

1413 W Rio Salado Parkway
Tempe, AZ 85281

(480) 804-9544

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Conveniently located on Priest and Rio Salado Parkway near Tempe Town Lake, Hyatt Place Tempe/Phoenix Airport is just two miles from Phoenix Sky Harbor Airport and 1½ miles from downtown Tempe. The hotel provides complimentary shuttle service between the hours of 5:00 a.m. and 11:00 p.m. 7 days a week to the airport and other locations within a five-mile radius, including the Desert Botanical Gardens, the Phoenix Zoo, Arizona State University, Tempe Market Place and the Down Town Mill Avenue District, home to over 20 restaurants, plus shops and entertainment.

For more information on local Phoenix restaurants and activities near this Tempe hotel, please visit our Activities page.

All Hyatt Place hotels are smoke-free.