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Resort Manager / Assistant General Manager at PGA National Resort

Posted December 22, 2021

PGA National Resort & Spa
Palm Beach Gardens, FL
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About This Job

Now is the time to join our stylish, polished and professional team as we  take aim at excellence and never miss. As we complete a $100 million dollar transformation, we are now recruiting for the Assistant General Manager / Resort Manager position.  This position plays an essential role in the organization and is a member of the Executive Committee driving force.  

Must have the ability to plan and manage the operations of the RESORT to achieve customer satisfaction and quality service while meeting/exceeding financial goals.

Maintain a high-level of positive and professional approach with associates and guests.

Establish and maintain established revenue strategy and forecasting, while identifying ways to grow Occupancy, RevPAR, and ADR.

Staying aware of competitor strategies while controlling labor and resort expenditures.

Set performance goals for staff including department managers.

Train and mentor staff to be optimal in their respective departments.


Minimum of 5 years of hotel / resort management experience, either as a Resort Manager or Assistant Manager

Strong knowledge of hospitality software and MS Office required.

Strong knowledge of night audit process and reporting.

Strong knowledge of Group and Corporate Sales, including reservation/booking process, communication, policies, and ensuring guest satisfaction.

Proven leadership experience in a resort setting while maintaining guest service standards.

Ability to multitask and willingness to work flexible hours including weekends, holidays, and evenings when necessary.

PGA National Resort & Spa is an Equal Opportunity Employer:

Minorities / Females / Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

PGA National Resort & Spa

400 Avenue of the Champions
Palm Beach Gardens, FL 33418

(561) 627-2000

354 Room Resort

Our Resort

PGA National Resort & Spa has long been a place of legendary moments. Here at this Palm Beach destination, luxury is always the standard, golf is never considered just a game and together the two create an enviable lifestyle in a setting that embraces the best Florida has to offer. Anchored by five championship golf courses, and renowned throughout the world as Home to the PGA Tour’s Honda Classic and the legendary Bear Trap, PGA National also boasts a world-class destination spa, a private state-of-the- art sports & racquet club and an exclusive private membership club at the heart of this luxurious resort lifestyle community.

The moment you arrive you will feel what draws people to PGA National. Golf is at the heart of it all, combined with great food and friends, an enviable year-round climate that lends itself to an active lifestyle – all offered in warm and welcoming elegant contemporary surroundings.