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Hotel Shuttle Driver

Posted November 23, 2021

Fairfield Inn & Suites Columbus Airport
Columbus, OH
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Now hiring shuttle drivers for two possible shifts, 4am-2pm or 2pm-12am, starting at $12.00 per hour plus tips!

About This Job

Position Summary:

We seek a positive, service-oriented, energetic and self-motivated Shuttle Driver to join our team. The
Shuttle Driver will work closely with the hotel’s guest service team.

Responsibilities include but are not limited to:

  • Operate hotel van safely and in compliance with state and federal regulations.
  • Operate guest vehicles safely and in compliance with hotel/company policy.
  • Assist guests in transporting luggage to guest room, vehicle, etc.
  • Provide directions
  • Maintain hotel entrance in accordance with hotel and brand expectations.
  • Represent the hotel in a positive manner at all times.
  • Provide the highest quality of service to ensure a positive experience for all guests.
  • Load and unload luggage carts and assist guests with the tagging, storing and retrieving of luggage.
  • Handle all guests' luggage with care.
  • Assist guests with taxis and other transportation needs.
  • Open vehicle and hotel doors and greet arriving and departing guests.
  • Respond to guest questions and give accurate information on local attractions, events and daily activities in the hotel.
  • Be aware of VIP and repeat guests; greet them by name whenever possible.
    Communicate with the Front Desk to ensure quick and efficient guest check-ins.
  • Be able to provide detailed and accurate directions both within the hotel and in the surrounding area.
  • Deliver messages and/or packages to guests at their request in a timely manner.
  • Utilize hotel communication device in a professional manner in order to better serve guests effectively and in a timely manner.
  • Answer guest inquiries and/or direct guests to appropriate department or manager.
  • Maintain a neat and presentable lobby and hotel entrance at all times.
  • Exemplify the hotel's Standard Code of Conduct and all other regulations established by management and Employee Handbook.

Job Requirements:


  • Must have valid driver’s license with a clean driving record and pass a background check.
  • Must be able to accommodate a flexible schedule including weekends and holidays.
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Requires grasping, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Must be able to stand for 8+ hours
  • Be able to lift up to 100 pounds and push/pull a cart weighing up to 350 pounds.
  • Requires good communication skills
  • Wear the proper attire/uniform at all times and be well groomed.
  • Know the local area, roadways, and services.
  • High school or equivalent education required.
  • Excellent customer service skills

First Hospitality seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. We foster a diverse and inclusive work environment that promotes collaboration, flexibility and fairness.


compensation: 12.00 hour +tips

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About this Employer

Fairfield Inn & Suites Columbus Airport

4300 International Gateway
Columbus, OH 43219

(614) 237-2100

121 Room Hotel

Managed By

Our Hotel

Travel with confidence when you book your stay at the Fairfield Inn & Suites Columbus Airport. Being the closest hotel to John Glenn Columbus International Airport, the busy traveler can enjoy complimentary shuttle service to and from CMH or take advantage of our Park n' Fly package. We are located just a short drive from Downtown Columbus, Greater Columbus Convention Center, and over 200 stores and restaurants at Easton Town Center. Experience unique shopping, dining, and entertainment in the Arena District or the Short North. Feel at home with Fairfield, offering you key amenities like a complimentary, hot breakfast every morning and free WiFi hotel-wide. Enjoy on-site fitness facilities and an indoor swimming pool to keep up your workout routine on the run. Whether you're getting down to business in our business center, sharing a drink at the bar, or unwinding on our beautiful, outdoor patio, your comfort and convenience are our priority.