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Director of People Operations (Human Resources)

Posted November 23, 2021

1 Hotel Hanalei Bay
Princeville, HI
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About This Job

Grow with us...

Our human resources team, (we prefer to simply call them “people”) play an integral role in every aspect of our hotels.  They are responsible for championing the 1 Hotels culture and recruiting (and retaining) the best talent...and then keeping them happy. Our inspiring People teams work tirelessly to keep us humble and focused. 

Our Opportunity...

We're currently searching for an extraordinary Director of People Operations, to be the guru of People, processes and programs at our highly anticipated 1 Hanalei Bay (opening Summer 2022).  The Director of People Operations is the key to a high-performance culture that emphasizes our brand mission and point of view, as well as upholds ambitious standards for every team member, sets them up to attain challenging goals and evolves the workforce and SH culture through ongoing development and ever-evolving needs of the hotel.   

About the role...

  • Work closely with the hotel guidance team and corporate People team to set and execute the People strategy in preparation of the hotels opening. 
  • Train and develop team members to ensure 1 Hotels values and culture are evident across every step of our People experience, ensuring the 1 Hanalei Bay culture reaches its full potential.
  • Partner with the Hotel General Manager,  VP of People Operations, Corporate Director of Cultural Development, and Guidance Team Members to create and maintain a work environment with compassion, and authenticity and strong performance. 
  • Lead the culture, performance management, team engagement and Diversity and Inclusion efforts for the hotel.
  • Work across teams to create an inspiring onboarding experience for all new teammates.
  • Participate in the development of our growth plans as a partner with a focus on people.
  • Stay up-to-date on all local and federal employment laws, and partner closely with legal counsel on compliance-related issues.
  •  Serve as a subject matter expert for the corporate office and on current legislation. 

About you...

  • Passionate about people, workplaces and culture with a minimum of 8 years of progressive Human Resources experience, preferably in an upscale and/or luxury hospitality environment.
  • Prior experience working in the Hawaii market within Human Resources
  • Knowledge of federal, state and city employment and union labor laws in the Hawaii area preferred.
  • Prior experience using ADP Workforce Now HRIS is a plus.
  • A post-secondary diploma or HR Certification from an accredited institution.
  • An expert in human resources operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
  • Experience leading and championing a team; developing, scaling and onboarding new team members
  • Excels at communication, both verbal and written
  • Is flexible and willing to meet the demands of a 24-hour operation

About us...

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being.  As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

  • Designed by Nature work environment
  • Work/Life Balance: Paid Time Off, Holidays (Earth Day is a holiday)
  • Pre-tax benefits to encourage commuting, and even free bicycle parking
  • Pay it Forward: Annual 8 hours paid to volunteer & hotel organized volunteer opportunities
  • Health & Wellness- Competitive Medical, Dental & Vision; Company paid Health and Wellness program to promote healthy living; delicious, healthy complimentary snacks and beverages. 
  • Retirement Planning: 401(k)/retirement savings plan
  • Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! 
  • SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
  • Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

It's 1 World

Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together
in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.

SH Hotels and Resorts is an Equal Opportunity Employer. 

Apply Now Save this job

About this Employer

1 Hotel Hanalei Bay

5520 Ka Haku Road
Princeville, HI 96722

(808) 826-9644

251 Room Resort

Managed By

Our Hotel

Located in one of the most beautiful spots on Earth, 1 Hotel Hanalei Bay will bring a world-class wellness resort and flagship sustainable sanctuary to Kauai’s North Shore. 1 Hotel Hanalei Bay will feature 252 rooms, including 51 suites. Thoughtful touches will bring nature into each space, with native greenery, reclaimed materials, organic cotton linens, and views of lush gardens, soaring mountains, or sparkling Hanalei Bay.

About us...

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

  • Designed by Nature work environment
  • Work/Life Balance: Paid Time Off, Holidays (Earth Day is a holiday)
  • Pre-tax benefits to encourage commuting, and even free bicycle parking
  • Pay it Forward: Annual 8 hours paid to volunteer & hotel organized volunteer opportunities
  • Health & Wellness- Competitive Medical, Dental & Vision; Company paid Health and Wellness program to promote healthy living; delicious, healthy complimentary snacks and beverages.
  • Retirement Planning: 401(k)/retirement savings plan
  • Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
  • SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
  • Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
It's 1 World

Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.


SH Hotels & Resorts is an Equal Opportunity Employer