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Box Office Clerk

Posted May 6, 2022

Fantasy Springs Resort Casino
Indio, CA
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About This Job

Description

Responsible for working the Box Office Ticket Sales.Essential Duties and Responsibilities Include:

  • Responsible for taking ticket orders over the phone and in person
  • Responsible for printing and completing internet reservations
  • Responsible for maintaining guest relations
  • Responsible for assisting in Will Call, Ticket Taking, Ushering, etc.
  • Responsible for balancing personal daily bank
  • Respond to requests and inquires of general public

This position is not limited to those duties listed in the job description.  Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.

Supervisory Responsibilities: This position has no supervisory responsibilities.

Requirements

  • Must be at least 18 years of age and pass a criminal and drug screening.
  • Must have a High School Diploma or GED equivalent.
  • Previous high volume cash handling experience required.
  • Must have excellent communication skills in English.
  • Bilingual English/Spanish is a plus.
  • Great people skills (customer service.)
  • Expected to keep up with current events of Casino, Resort and Entertainment.
  • Must be able to work evenings and weekends and stand for long periods of time.

Skills Required:

  • Phone Support, Face-to-Face Support

Work Environment:

Employees working the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise.

The Company provides its employees with a comprehensive benefits package which includes medical, dental, vision care, life insurance and a 401(k) Retirement Plan. In addition to these benefits you are entitled to paid time off (PTO), an employee assistance program (EAP) and more!

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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About this Employer

Fantasy Springs Resort Casino

84-245 Indio Springs Parkway
Indio, CA 92203

Telephone (760) 238-5623
Reservations (760) 342-5000

About the company

Fantasy Springs Resort Casinois located on the reservation of the Cabazon Band of Mission Indians in southern California near the city of Indio, 22 miles east of Palm Springs and approximately 130 miles northeast of Los Angeles.

Guests can enjoy live entertainment from concerts to boxing in the Special Events Center and relax on the Eagle Falls Golf Course, which is open for public play.

Property Description

Casino:

  • 100,000-square foot casino floor
  • 2,000 of players' favorite slot and video poker machines
  • 40 table games including Blackjack, California Craps, Pai Gow and more
  • Triple Crown Room Off Track Betting Facility
  • Bingo Palace 600 seat bingo facility open every day
  • Fantasy Rewards players club offering perks and complementaries with play

Hotel:

  • 250-luxurious guest rooms and suites
  • High Speed Internet
  • 24-hour Room Service
  • Flat Screen LED televisions
  • 300-thread count linens and feather down comforters
  • Complimentary Valet Parking
  • Complimentary Nautilus Fitness Center
  • 103-foot Swimming Pool, Jacuzzi, Sundeck and Cabanas

Dining/Nightlife:

  • Seven delectable dining choices including the Bistro (fine dining featuring seafood, succulent steaks, plus sushi bar), Joy Asian restaurant (open September 2010), POM (contemporary American cafe), Lique Ice Cream Parlor, Fresh Grill Buffet, The Pizza Kitchen and Starbucks Cafe
  • 12th Floor Wine Bar & Cocktail Lounge open every day at 5pm and features live jazz musicians on Fridays and Saturdays
  • Rock Yard Outdoor Concert Stage features live concerts seasonally 
  • Springs Bar watch your favorite sporting events and sip your favorite beverage at this center casino bar
  • Lit Comfortable ultra lounge on the casino floor perfect for meeting friends, enjoying a handcrafted cocktail, watching the game on giant LCD screens or taking in live music on weekends

Golf, Entertainment & Activities:

  • Championship golf at Fantasy Springs' Eagle Falls Golf Course 18-hole, Clive Clark designed. Opened in 2007. Voted one of the “Best Courses You Can Play” by Golfweek magazine
  • Top-name concerts and entertainment in the 3,500-seat Special Events Center
  • Bowling at Fantasy Lanes, featuring 24-state-of-the-art lanes, laser bowling & sports bar