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Front Office Lead/Rooms Controller

Posted January 14, 2022

Hyatt Regency New Orleans
New Orleans, LA
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About This Job

Description

Join us for this incredible opportunity to be part of our Rooms team as a Front Office Lead/Rooms Controller at the Hyatt Regency New Orleans. Not only will you be part of a rock-start team, but you’ll get to be part of a company that earned the 16th spot on Fortune’s 100 Best Companies to Work For in 2021 and named one of New Orleans Best Places to work 9 years running!

 

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

 

Front Office Lead/Rooms Control are primarily responsible for room inventory to maximize selling opportunities at the Front Office.  This includes assigning room blocks for groups and guest preferences.  Front Office Agents rely on the ront Office Lead/Rooms Control ability to manage the inventory and analyze reports.   This role has a direct impact on guest fulfillment with room accommodations.  ront Office Lead/Rooms Control must also assist in the guest registration process and communication of hotel services and promotions.  This position leads other associates by coaching, giving direction and may include training.  ront Office Lead/Rooms Control is the perfect opportunity for a seasoned Front Office Agent ready to advance their career into management.

 

 

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

 

Our excellent benefits include:

· Free room nights, Discounted and Friends & Family Room Rates

· Medical, Prescription, Dental and Vision Insurance

· 401K with company match

· Paid Time Off, Holiday Pay, new child leave and personal day

· Paid Family Bonding Time and Adoption Assistance

· Free colleague meals during shift

· Employee Stock Purchase Plan

· Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

 

COVID-19 Safety: Hyatt Hotels follows all COVID-19 CDC and US Health department protocols for the safety of our employees and guests.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

 


Qualifications

· Takes pride in a great job done

· A true desire to satisfy the needs of others

· Able to lift, pull, and push a moderate weight

· Able to walk and stand throughout duration of shift

· Flexible availability as needed

· Prior hotel/Front Office experience

 

 

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About this Employer

Hyatt Regency New Orleans

601 Loyola Avenue
New Orleans, LA 70113

(504) 561-1234

1,193 Room Hotel

neworleans.hyatt.com

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Experience the Crescent City like never before at the Hyatt Regency New Orleans. Our AAA Four Diamond property is the Big Easy's premier destination for meetings, conventions and leisure visitors alike.

The hotel features 1,193 strikingly sophiscated guestrooms - including four presidential suites and five residential-style meeting planner suites - along with  200,000 square feet of state-of-the-art event space, making it the largest hotel meeting and exhibition space in New Orleans.

Promising a new level of service and facilities, our hotel is a one-stop shop for guests and meeting planners alike. Enjoy award-winning cuisine at
Borgne, the latest restaurant by James Beard award  winning chef John Besh, 8 Block Kitchen & Bar, Vitascope Hall, Whole Hog Cafe and Pizza Consegna. You'll also love the convenience of Starbucks™ and Lagniappe Exchange, our 24 hour fresh market.

Take advantage of our prime downtown New Orleans location - adjacent to the Mercedes-Benz Superdome, New Orleans Arena, and Champions Square - and just blocks from the historic French Quarter New Orleans, Ernest N. Morial Convention Center and the Mississippi Riverfront. Sit back and relax while sightseeing on the  Loyola Avenue Streetcar Line which passes directly in front of the hotel, or take a walk to the numerous New Orleans fine art galleries in the nearby Art District.