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Transportation Lead

Posted January 12, 2022

Jamul Casino
Jamul, CA
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About This Job

Description

The Lead Valet Attendant is responsible for providing excellent guest service, positively effects interactions with guests and team members. Has the resiliency to deal with difficult guests in all types of business conditions. Ability to work harmoniously with coworkers and leads by example.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide friendly, fast, and helpful guest service, through the consistent practice and delivery of great service to all guests and team members.
  • Provides lead supervision and training to Valet Attendants.
  • Ensures courteous and prompt attention to guest requests or complaints.
  • Greets arriving and departing guests.
  • Must have a valid California State driver’s license
  • Parks guest vehicles in specified areas in an efficient and safe manner.
  • Retrieves guest vehicles from specified areas in an efficient and safe manner.
  • Performs drive-and-park assignments per department policies and procedures.
  • Ensures prompt reporting of any incidents to Valet Supervisor.
  • This position is subject to varying levels of crowds, smoke and noise, the severity of which depends upon guest volume.
  • This position is required to work outside and is subject to all types of weather conditions. Proper clothing is provided.
  • Basic proficiency with computers.
  • Ability to communicate effectively with guests, as well as all levels of team members.
  • This position is very physical in nature and requires incumbent to run across flat land, as well as up and down stairs to park and retrieve cars in as little amount of time as possible. Incumbent must be able to reach and grasp to retrieve keys for guests' vehicles.
  • Ability to drive cars of all types.
  • Other duties and responsibilities as assigned.

Requirements

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

  • Preferred High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
  • Must have a valid California Driver’s License.
  • Preferred Minimum of one (1) year Valet Attendant experience and increasing level of responsibilities.
  • Valid California vehicle operator's license and no traffic citations in past three (3) years with no more than two (2) minor traffic violations in the past three (3) years.
  • Obtain and maintain a gaming license with gaming commission.
  • Preferred ability to safely operate passenger vehicles with standard and automatic transmissions.

SUPERVISORY RESPONSIBILITIES

This job has supervisory responsibilities.

  • Responsible for staff development and assist with training.
  • Responsible for rewards and recognition program to maximize team member engagement.
  • Evaluates team members within department and delivers constructive feedback to team members regarding performance.

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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About this Employer

Jamul Casino

14145 Campo Road
Jamul, CA 91935

(619) 315-2250

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About the company

Jamul Casino, located in Jamul, California, is owned and operated by Jamul Indian Village Development Corporation (JIVDC), a wholly owned entity of Jamul Indian Village of California.  Our $430 million casino features over 1,700 slot machines, 39 live table games such as Craps, Pai Gow and Single Deck Blackjack, as well as a dedicated Poker Room with weekly tournaments.

Food Venues include seven diverse restaurants offering everything from burgers and tacos to flavors from the Far East and a gourmet steakhouse cuisine, complete with stunning back country views.

Players enjoy live entertainment four nights a week featuring Southern California's hottest DJs and the best local bands in JIVe Lounge, Loft 94, and on the casino floor. 

Jamul Casino supports more than 1,000 permanent jobs in the region and offers competitive salaries, health benefits, a 401K, paid time off, tuition reimbursement and more. We are looking for genuinely FUN friendly and positive team members with a desire to work in an exciting industry!