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Sales Manager

Hotel Discounts, Medical Benefits within 30 days

Posted January 14, 2022

DoubleTree by Hilton Hotel Little Rock
Little Rock, AR
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Be A Part of Our Passionate & Committed Team!

About This Job

Come Join the Waterford Hotel Group Team!

Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow" our customers, we invite you to explore a career with Waterford Hotel Group.

You will play a key role in the development of new and existing business as you provide high-level leadership for your sales team, creating and implementing strategies that will enable them to maximize guest bookings. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Contact us today – we’re waiting to hear from you!

Sales Manager

We currently have an exciting opportunity for a Sales Manager and we would welcome the opportunity to speak to you regarding this position as well as to answer any questions you might have regarding the company.

Job Responsibilities

The Sales Manager is responsible to increase overall hotel revenues.  The Sales Manager will actively prospect and qualify new business, produce and/or review all sales contracts, rate agreements, monitor and handle inquiry calls, provide client proposals in accordance with established departmental policies and procedures.  This position reports to the Director of Sales and Marketing.


Your specific duties in this role will include

  • Working with management team in developing and executing sales strategies
  • Assisting with the development and implementation of promotions, both internal and external
  • Providing positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals)
  • Recommending booking goals for sales team members
  • Participates in client calls with members of your team to acquire new business and/or close on business
  • Executing and supporting the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence, etc.)
  • Analyzing market information and implementing strategy to achieve property’s financial room and catering goals
  • Interacting with guests to obtain feedback and reviewing guest satisfaction results to identify areas of improvement
  • Ensuring Exceptional Customer Service
  • Displaying leadership in guest hospitality, exemplifying customer service and creating a positive example for guest relations
  • Developing and managing relationships with key stakeholders, both internal and external
  • Interviewing hourly employees with the appropriate skills to meet the business needs of the operation

Requirements:

We are looking for a self-motivated Hotel Sales Manager with solid leadership skills, a strong work ethic, and a drive to exceed expectations. It is also important that you have excellent communication, interpersonal and presentation skills as well as the ability to establish rapport with both new and existing clients.

Specific qualifications for the role include:

  • Associate’s degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; Bachelor’s degree, a plus
  • 1 year experience (1 year with a Bachelor’s degree) in sales and marketing, or a related professional area.
  • Solid organizational, time-management, and prioritization skills
  • Proven lead-generation and closing skills
  • Must be able to pass a background check and a drug screening   

For more information about Waterford Hotel Group, please visit our website at www.waterfordhotelgroup.com.

Benefits

As a Hotel Sales Manager you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It’s the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.

We offer our eligible Associates a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance available 1st of the month after hire
  • Paid time off including vacation days, personal days and holidays
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, accident, life and critical illness
  • Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more
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About this Employer

DoubleTree by Hilton Hotel Little Rock

424 Markham Street
Little Rock, AR 72201

(501) 372-4371

288 Room Hotel

doubletree3.hilton.com

At A Glance

Situated in the heart of downtown Little Rock on the banks of the Arkansas River, DoubleTree by Hilton Hotel Little Rock offers the best in southern hospitality. The hotel provides refreshed guest rooms, a stylish lobby, and a redesigned business center. Dine at our signature restaurant, Bridges, for a casual experience with local and regional fare, or pick up sundries at the new Made Market.

Begin your stay at this friendly and inviting Little Rock hotel with our signature chocolate chip cookie, and allow our staff to cater to your needs. Conveniently located only 10 minutes from the Little Rock National Airport and just off I-30, our downtown location offers easy access to everything the Arkansas capital has to offer. 

  • Located in the heart of downtown Little Rock, near many local attractions
  • Pool on the 4th floor overlooking downtown
  • On-site restaurant serving breakfast, lunch and dinner
  • Flexible meeting and event space; 24-hour business center