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Events Specialist

Posted January 14, 2022

The Westin San Diego Gaslamp Quarter
San Diego, CA
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Job Summary

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

The Westin San Diego Gaslamp Quarter

910 Broadway Circle
San Diego, CA 92101

(619) 239-2200

450 Room Hotel

careers.marriott.com

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Experience a new wave of renewal at The Westin San Diego Gaslamp Quarter. With the recent completion of our $17 million renovation, guest rooms and suites offer new furnishings and enhanced amenities to both soothe and recharge you. Rise each day to striking city and bay views from your Westin Heavenly Beds and revitalize with our signature Westin White Tea amenities. Make the most of your time in San Diego with our prime location next to the Gaslamp Quarter, San Diego’s iconic dining and entertainment district. Soak in the warm sunshine and cool breeze at our rooftop pool or the newly opened Sun Deck at the Garden Terrace, an expansive and inviting space featuring socially distanced seating and games. Connect and collaborate with our versatile meeting and event venues, anchored by two ballrooms.