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Security and loss Prevention Manager

Travel Discounts, Professional Development, Competitive Salary and Benefits Package

Posted January 14, 2022

Conrad Nashville
Nashville, TN
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About This Job

As a Security Manager, you would be responsible for directing and administering the implementation of all safety and security programs and initiatives to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding service. 

Essential Job Functions (include but are not limited to the following)

  • Coordinate the activities of all Security department personnel, ensuring compliance with all federal, state, local laws, and Chartwell hospitality policies and safety standards
  • Ensure delivery of quality security services to guests and hotel staff in a friendly and professional manner
  • Direct and maintain continuous physical property rounds by Security personnel
  • Set and maintain schedules for all inspections, including the Fire Equipment Survey, Safety Checklist, and Security Inspection of Guest rooms
  • Resolve, document, and track all security related issues or problems
  • Interact and coordinate activities with Risk Management
  • Respond to all general liability insurance claims
  • Chair property Safety Committee and coordinate all monthly safety meetings
  • Direct the development of hotel safety incentive/loss prevention program
  • Develop policies and procedures to ensure all equipment, furnishings, and fixtures of the hotel are secure
  • Compiles Loss Prevention and Safety Manual
  • Coordinate the timely preparation of all Security logs, shift reports, and other permanent records
  • Maintain driver’s list of hotel employees who are approved to operate company vehicles
  • Review all reports regularly for completeness and accuracy
  • Evaluate changes in guest needs, the hotel’s guest mix, and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction and to maintain market dominance and exceptional financial returns.
  • Inform General Manager of all matters concerning safety and security
  • Prepare annual department budget and manage department costs, updating the budget if operational forecasts change significantly
  • Produce weekly schedules
  • Develop and maintain a detailed emergency evacuation plan and conduct drills, specifically concerning fire procedures
  • Work with hotel department managers to coordinate hotel safety program
  • Work with department managers to develop customized work area safety sheets
  • Maintain adherence to Blood-borne Pathogen Exposure Control program. Train personnel regarding policies and procedures. Have appropriate equipment located at hotel.
  • Set and maintain standards for all investigations
  • Conduct detailed investigations into work-related injuries
  • Responsible for the search, storage and return of all lost and found items
  • Maintain and update master files of all MSDS information for all hotel departments. Ensure that all departments have correct information accessible to staff.
  • Coordinate team member lockers with Human Resources
  • Conduct an annual inventory of all chemicals used by all departments in the hotel
  • Instruct and supervise new Security personnel during their first few months of employment
  • Conduct in-service training, including distribution of information pertaining to all matters of general interest and policy
  • Whenever feasible, rotate job assignments to expand each Security Officer’s experience and understanding of various safety functions
  • Coordinate with Learning and Development Manager to conduct First Aid, CPR, fire extinguisher, and safety orientation training for hotel employees
  • Oversee ABC and first-aid training of all Security officers
  • Develop cooperative working relationships between Security/Safety staff other hotel employees local law enforcement and other agencies to promote timely and effective exchange of information

Qualifications:

  • Excellent communication skills - oral and written
  • Outstanding organization, planning, and leadership skills
  • Thorough knowledge of OSHA regulations
  • Thorough knowledge of all local, state, and federal laws pertaining to the activities of security personnel
  • Able to make decisions on imperfect information
  • Agility in multi-tasking
  • Bias toward action
  • Strong investigative skills

Minimum Experience Requirements:

  • Minimum five years experience as a hotel Director of Security or five years law enforcement management experience

Physical Requirements:

  • Ability to stand for long periods of time
  • Ability to travel throughout the facility as required to conduct safety inspections
  • Must be able to lift up to 25 pounds at times
  • Must be flexible to work any day of the week, weekends, and holidays if assigned.

Benefits

  • Hotel and other Travel discounts
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Supplemental Insurance
  • Long/Short Term Disability
  • 401-K
  • Professional Development Opportunities
  • Competitive Compensation plus incentives! 
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About this Employer

Conrad Nashville

1620 West End Avenue
Nashville, TN 37203

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Opening Spring 2022 

About the Hotel
  • 234 rooms & suites
  • 11,400 ft² of meetings and events space with banquets for up to 400 people
  • 3rd floor outdoor terrace and pool
  •  2 distinct restaurant offerings concepted by world renowned Blau & Associates
  • 5 star luxury product