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Front Desk Agent

$350 Bonus

Posted January 15, 2022

Courtyard New Orleans Downtown Near the French Quarter
New Orleans, LA
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Job Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the Experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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Courtyard New Orleans Downtown Near the French Quarter

124 St. Charles Avenue
New Orleans, LA 70130


140 Room Hotel

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From the romantic French Quarter to the never-ending party on Bourbon Street, the Courtyard New Orleans Downtown Hotel near the French Quarter keeps you perfectly situated to enjoy the best of the Crescent City. Newly renovated with state-of-the-art lobby, this preferred French Quarter hotel with smoke-free French Quarter accommodations is minutes from the National World War II Museum, Aquarium of the Americas, and Harrah's Casino. The exciting new features of this hotel near the French Quarter include flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro. Eat. Drink. Connect. Guests will enjoy enhanced food and drink offerings in the morning and all-new dinner service at night. In between meetings and fun, stay in shape in our on-site fitness area. Step out of the same old travel routine when you step inside the Courtyard Downtown New Orleans Hotel near the French Quarter.