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Server - Wisconsin Brew Pub

Posted January 16, 2022

Kalahari Resort & Conventions - Wisconsin
Wisconsin Dells, WI
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About This Job

As a Server, provide friendly, responsive service to create a beyond expectation dining experience for all guests. To actively participate as a team and use core values and service expectations listed in the Kalahari Promise daily.

License/Permits Required
: Must be least 21 years of age. State or Local Law may require a certificate upon completion of an alcohol awareness/safety class as well as state-certified proper food handling certification.

Required Skills
: Must be able to read and comprehend simple instructions, short correspondence, and memos. Ability to write short correspondence. Bi-lingual skills are preferred but not required. Must have a good understanding of basic math skills: add, subtract, multiply, and divide in all unites of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Good verbal communication and interpersonal skills are a must. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the Resort.

Essential Duties & Functions

  • Greet guests, inform them of specials, provide menu tours, and recommend items you genuinely feel guests will enjoy and menu changes.
  • Answer questions about food, beverage, restaurant functions, services, and resort services and activities.
  • Take food and beverage orders from guests, enter orders in the point-of-sale system which relays orders to the kitchen and bar.
  • Perform side work at the start and end of each shift as required by service station assignment.
  • Prepare final bill, present check to guest, accept payment, process credit card charges, or make change if applicable.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
  • Be aware of guests' rate of consumption of alcohol and its effect and take immediate corrective action to help the guest as well as to protect the interest of Kalahari Resorts and its associates.
  • Follow all laws pertaining to Alcohol Sales and Guest Safety.
  • Report all concerns and problems to the Restaurant Manager and Supervisors when appropriate.
  • Keep an open line of communication with all departments and keep them posted on what is happening in the department.
  • Protect dining room assets by adhering to security policies and procedures.
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About this Employer

Kalahari Resort & Conventions - Wisconsin

1305 Kalahari Drive
Wisconsin Dells, WI 53965

Telephone (608) 254-5466
Reservations (608) 254-5466

756 Room Resort

www.kalahariresorts.com

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Begin a new career, a #BeyondExpectations #KalahariCareer!

Kalahari Resorts & Conventions is the leader and employer-of-choice in the waterpark resort industry.  Current locations include Wisconsin Dells, Wisconsin (2000), Sandusky, Ohio (2005), Pocono Manor, Pennsylvania (2015) Round Rock, Texas (2020).  With America’s largest waterparks, some of the most dynamic & busiest convention center spaces in the country, signature restaurants and well-appointed rooms, we’re the leader in play, stay, meet and eat.  

Mission Statement 

We promise to deliver products and services beyond expectations.