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Front Desk Agent

Posted June 29, 2022

The Craftsman Inn & Suites
Fayetteville, NY
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About This Job

Why The Craftsman Inn & Suites?
The The Craftsman Inn & Suites isn't just a place of employment, it's a place for growth. Our team is strong, supportive, and energetic. We show up, have fun, work hard and reach our goals, together. Begin your career today and open the door to future possibilities!

Employee Perks:

  • Referral bonuses up to $1,500
  • Discounts on hotel stays and more
  • Flexible schedules (hiring manager can add specific hours here if applicable)
  • Generous paid time off for full-time associates
  • Health Insurance for full-time associates and more!

Your responsibilities would include, but are not limited to:

  • Handle guest registration and room assignments, accommodating special requests whenever possible.
  • Pre-register, block reservations, and take same-day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
  • Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner.
  • Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, and local attractions.
Company Information
Our Mission: Widewaters Hotels is an award-winning, innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience, and providing rewarding opportunities for our associates.
Our Values: Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude & Work Ethic we have created a vibrant company culture and a compass for our actions.
Compensation: $15.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

View All Current Opportunities at Widewaters   At a Glance

A bold transformation has taken place at the Craftsman Inn & Suites. You can still find us near the Fayetteville historic district, Syracuse University, and local attractions such as Green Lakes State Park, but now you’ll find a newly renovated rustic elegance, accented by classic Stickley furnishings. Event spaces have been reimagined to host powerful meetings and impressive social events. And equally remarkable is the Craftsman Wood Grille and Tap House – your on-site place to savor classic American fare and unwind with your favorite cocktail. 

Widewaters Hotels' Mission & Values

Widewaters Hotels is an award winning, innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience and providing rewarding opportunities for our associates.

Widewaters' Hotels Values: Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude & Work Ethic we have created a vibrant company culture and a compass for our actions.

Company Website:TheCraftsmanInn.com

EEOC

We appreciate your interest in Widewaters Hotels, LLC. Widewaters Hotels, LLC offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.

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About this Employer

The Craftsman Inn & Suites

7300 East Genesee Street
Fayetteville, NY 13066

(315) 637-8000

90 Room Hotel

www.craftsmaninn.com

Managed By

Our Hotel

The Craftsman Inn & Suites is located near the Fayetteville historic district, Syracuse University, and local attractions such as Green Lakes State Park. Rustic meets elegance, in the newly renovated Inn, accented by classic Stickley furnishings. Event spaces have been re-imaged to host powerful meetings and impressive social events. And equally remarkable is the Craftsman Wood Grille and Tap House – your on-site place to savor classic American fare and unwind with your favorite cocktail. You can also bring your pet to our hotel in Fayetteville, and enjoy free perks such as a fitness center, parking, and hotel-wide Wi-Fi throughout.