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Guest Service Agent / Night Auditor

Posted December 21, 2021

Crowne Plaza Houston River Oaks
Houston, TX
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About This Job

Located between the Galleria Mall and downtown Houston and with over 12,000 sq ft of elegance, the Crowne Plaza Hotel Riveroaks is currently looking for a Bar Manager who has bartended at a similar property.  Great opportunity to make your mark at an upscale hotel reopening soon!  

Local candidates only

What do we expect from you?

The Guest Service Agent/Night Auditor will continuously deliver exceptional services to our guests and deliver financial profitability.  You will be responsible for the following tasks to the utmost standard:

  • Responsible for reconciling all hotel transactions and ensuring the accuracy of all guest billings.
  • Effectively communicate concerns and related issues to all levels of management.  
  • Processing, balancing, and posting daily financial transactions accurately.  
  • Audit and reconcile financial and statistical reports
  • Consistently approach all encounters with guests and employees attentively, friendly and courteous.  
  • Proficient in Math 
  • Able to work independently and make sound judgment

Requirements

  • Excellent Communication Skills
  • Interpersonal Skills
  • Experience as a Night Auditor for hotel 200 rooms or more
  • Available to work varying days and shifts as business requires
  • Able to carry out the physical requirements of this role with or without reasonable accommodation
  • Preferably bilingual but not required  

What you should expect from us?

  • Clear expectations and goals 
  • Relationship & Respect
  • Tools for necessary success
  • Recognition of your efforts
  • Health Benefits
  • Daily lunch on us 
  • Free Parking
  • Great working environment

Working at the CrownePlaza is about partnership and relationship.  

We are committed to creating an environment where passional professionals can thrive.  We celebrate our employees individually, recognize their accomplishments, reward their achievements and value their contributions. 

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About this Employer

Crowne Plaza Houston River Oaks

2712 Southwest Freeway
Houston, TX 77098

1-713-523-8448

354 Room Hotel

www.ihg.com

Welcome to Crowne Plaza Houston River Oaks

Welcome to Our Houston - River Oaks Hotel

Located halfway between the Galleria Mall and downtown Houston, our hotel is perfectly suited for both business and leisure travelers. By day you can attend meetings and conferences, and by night you can enjoy the many shops, restaurants and attractions around the city.

The Crowne Plaza® Hotel Houston - River Oaks is 100% non-smoking and is situated on the Southwest Freeway near Greenway Plaza and companies like Koch Industries, Occidental and Chevron. You can also easily get to the Texas Medical Center, Rice University and University of Houston. If you need to host a special event or meeting, take advantage of our reputation as "The Place to Meet" in River Oaks. Our hotel offers more than 12,000 sq ft of space, a 24-hour business center, 2-hour RFP response and a personal Crowne Meeting Director.

Are you visiting for fun? Staying at the Crowne Plaza® Hotel Houston - River Oaks means easy access to attractions such as Houston Zoo, the Toyota Center, Minute Maid Park and the Houston Livestock Show and Rodeo. Our complimentary shuttle can also take you to the immense Houston - Galleria Mall if you prefer shopping to sports games.

Whether you're vacationing or attending a meeting, we're the best place to stay near downtown Houston. Hotel amenities you are sure to enjoy include an outdoor pool, a 24-hour fitness center and the on-site Reeds Restaurant and Bar & Lounge.