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Retail Online Lead Associate

Posted January 22, 2022

Kalahari Resort & Conventions - Wisconsin
Wisconsin Dells, WI
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About This Job

To be able to assist in all aspects of the Online packages and Online process and inventory controls.

Must be able to work closely with Online retail team and retail teams and maintaining positive relationships while updating online portfolio and communicating to the online, retail team and any department that falls under the package program.

Must be able to work independently and prioritize job duties, as well as prepare cost analyses on all packages and ensure the teams have all products necessary to fulfill the deliveries accordingly.

Education Requirements

A minimum of 3 years progressive experience in a hotel or related field is helpful.   High school diploma is required or equivalent.

Required Skills
: Some accounting and purchasing experience preferred. Must have the ability to handle situations at all resorts consistently; being professional, courteous, and friendly at all times. Maintain a high-energy level and to be able to multi-task.

Knowledge of Computer Hardware or Software

Micros System, V1 program, Eatec/ Birchstreet knowledge and extensive computer knowledge, internet, digital camera, and other office equipment knowledge required.

Physical Requirements

Possible heavy inventory workloads; exerting up to 40 pounds of force to lift, carry, push, pull, or otherwise move objects. Have the ability to be in a stationary position up to 8 hours per day.

Mental Requirements

  • Must be able to convey information and ideas clearly.
  • Must be able to approach all encounters with resort teams in a friendly, professional manner.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be effective at listening to, understanding, and clarifying the issues raised by management in regards to packages and inventory items.
  • Must be able to adapt to a broad range of business interactions, inquiries and multi-tasking.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Make independent decisions while maintaining strong ethical standards consistent with company policy, rules and the ability to maintain confidential information.

Essential Duties & Functions

  • Works with Retail management team/specific supervisor point of contact on controlling and updating all Online/Squarspace packages and updating items in V1 shops and pricing
  • Daily communications with the Online team members on package updates and last minute add on’s as needed.
  • Updating inventories to V1 for the property every morning and ensuring all team members are doing this. 3 times per day
  • Good analytical skills and be able to be proactive not reactive in product needs and will do weekly touch bases with the retail supervisor/Online Retail Coordinator.
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About this Employer

Kalahari Resort & Conventions - Wisconsin

1305 Kalahari Drive
Wisconsin Dells, WI 53965

Telephone (608) 254-5466
Reservations (608) 254-5466

756 Room Resort

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Begin a new career, a #BeyondExpectations #KalahariCareer!

Kalahari Resorts & Conventions is the leader and employer-of-choice in the waterpark resort industry.  Current locations include Wisconsin Dells, Wisconsin (2000), Sandusky, Ohio (2005), Pocono Manor, Pennsylvania (2015) Round Rock, Texas (2020).  With America’s largest waterparks, some of the most dynamic & busiest convention center spaces in the country, signature restaurants and well-appointed rooms, we’re the leader in play, stay, meet and eat.  

Mission Statement 

We promise to deliver products and services beyond expectations.