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Bar Manager - Palm Court

Posted December 30, 2021

Hilton Cincinnati Netherland Plaza
Cincinnati, OH
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About This Job

2nd Shift Position

RESPONSIBILITIES

  • Manage operations and staffing according to the forecasted and actual needs of the hotel and restaurant.
  • Maintain standards of food, beverage, and quality guest service.
  • Establish and maintain a proactive human resources function to ensure associate motivation, training, and evaluating, counseling and employee development.
  • Manage in compliance with established labor, wage, hour and regulations and policies.
  • Achieve budgeted revenues and expenses and maximize profitability related to the food and beverage department.
  • Contribute to the profitability and guest satisfaction perception of other hotel departments.
  • Develop short- and long-term financial and operational plans for the restaurant that relate to the overall objectives of the hotel.
  • Participate in the preparation of the annual hotel budget.
  • Increase level of guest satisfaction by delivery of an exceptional product through employee development.
  • Maintain and correct procedures for credit control, financial transactions, security of financial assets, and inventory control.
  • Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
  • Attend required meetings.

QUALIFICATIONS

  • Previous food & beverage experience required.
  • Previous supervisory experience preferred.
  • Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
  • Ability to assist with the design and preparation of statistical reports and presentations as needed.
  • Ability to accurately report information.
  • Ability to assist with various accounting and office tasks as needed.
  • Ability to scrupulously follow all hotel policies and procedures.
  • Adjusts to high-pressure conditions and is open to change.
  • Assumes responsibility for personal growth and development.
  • Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. 
  • Expresses ideas and conveys information clearly, effectively, and professionally.
  • Actively listens to others.
  • Conveys company information, decision, or problems to appropriate parties on a timely basis.
  • Works to resolve disagreements and is respectful of peers and co-workers. 
  • Minimum lifting/pulling of 50 pounds.
  • Pushing, bending, stooping, upward reaching, manual dexterity.
  • Must have a comprehensive knowledge of all hotel departments and functions.
  • Must have a comprehensive knowledge applicable Federal, state, and local health, safety, and legal regulations.
  • Must have exceptional mathematical and computer skills.
  • High school education and relevant training and experience required. Additional education preferred.
  • Ability to timely obtain any required licenses or certificates.
  • Additional language ability preferred.

BENEFITS

  • Medical, Dental, Vision
  • Short Term Disability & Long Term Disability (Free for Managers)
  • Free Group Life Insurance
  • Supplemental Life Insurance
  • Vacation, Personal Days
  • 401k + Matching
  • Hilton Team Member Travel Discount!
  • Crescent Hotel & Resorts Travel Discount!
  • Pet Insurance, Identity Theft Protection, Accident Insurance
  • and much more!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Hilton Cincinnati Netherland Plaza

35 West Fifth Street
Cincinnati, OH 45202

(513) 421-9100

561 Room Hotel

www3.hilton.com

At A Glance

Open since 1931, the Hilton Cincinnati Netherland Plaza hotel is one of the world’s finest examples of French Art Deco design. Take the hotel skywalk to various shops and restaurants and walk to the Duke Energy Convention Center. This National Historic Landmark hotel offers 40,000 sq. ft. of unique event space. Dine at Orchids at Palm Court, responsible for making our hotel the #1 Hilton food and beverage hotel in the USA for six of the last seven years.

  • Located 2 blocks from Cincinnati Bell Connector Streetcar stop, connecting popular Cincinnati destinations
  • Hilton’s #1 USA Food and Beverage hotel for six of the last seven years
  • Orchids at Palm Court is Ohio's only AAA Five Diamond Restaurant
  • National Historic Landmark with restored 1930s French Art Deco design, rosewood paneling and ceiling murals