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About This Job

Primary Purpose: 

The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by  

planning and implementing the serving details for the event.

Work Performed:

TheBanquet Captain will be tasked with the following duties, responsibilities, and assignments:

  • Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware;

  • Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled;

  • Plans the serving order and orchestrates its completion in a timely, quiet and courteousmanner;

  • Ensures the servers are ready to serve the meal when its prepared;

  • Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions asassigned;

  • Maintain communication with the guest contact person for guest needs;

  • Set-up, operate and dismantle audio-visualequipment;

  • Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment;

  • Ableto perform job of Banquet Associate and Banquet Bartender;

  • Able to understand departmental forecasting to ensure appropriate staffing levels;

  • Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory

  • Ensures service standards are being followed and takes corrective action when they arenot;

  • Guide, direct, and motivate banquet staff;

  • Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to managementand

  • Any and allother work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Previous customer service experience 

Six months of banquet food service experience

Preferred Prior Experience: 

Prior leadership experience

Preferred Education:

High School diploma or equivalent 

Required Licenses/ Certification:

Food Safety certificate or complete training during initial 90 days.

Alcohol certification or complete training during initial 90 days. 

Physical:

Ability to lift, pull and push up to 50 pounds.

Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift

Other:

Must be flexible to working days, early mornings, evenings, nights, weekends and holidays.

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About this Employer

Embassy Suites by Hilton Charleston Airport Hotel & Convention Center

5055 International Boulevard
North Charleston, SC 29418

(843) 747-1882

255 Room All Suite

embassysuites3.hilton.com

Managed By

At A Glance

Our Charleston, SC hotel is adjacent to the Charleston Area Convention Center and the Performing Arts Center and the Coliseum, ideal for attending an event at these venues.

Get your day off to a great start with a free made-to-order breakfast each morning, and wind down in the evenings at the complimentary Evening Reception with drinks and snacks. Enjoy a delicious steak or seafood dinner in the relaxed surroundings of The Palmtree Grille. Get to work at the 24-hour BusinessLink™ Business Center with complimentary printing. Take a swim in the indoor pool or enjoy an invigorating workout in the complimentary fitness center.

This hotel in North Charleston, SC features extensive exhibit space for large events for over 10,000 guests. A choice of meeting room sizes means the hotel is equally suited to smaller meetings, weddings and celebrations.

Two-room suites offer more space for living and working. Each suite features a separate living room and bedroom, two flat-screen TVs, a work desk, refrigerator and microwave. Choose a Corner Suite for floor-to-ceiling windows and even more living space.

  • Connected to the Charleston Area Convention Center, Performing Arts Center and Coliseum
  • Easy access to historic plantations, beaches and other Charleston attractions
  • Complimentary parking and shuttle to and from Charleston International Airport
  • Flexible event space for Charleston party venues
  • Free made-to-order breakfast and complimentary Evening Reception
  • Charleston-inspired cuisine at PalmTree Grille and Falls Lounge