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Director of Sales and Marketing

Posted January 4, 2022

Fairfield Inn & Suites Chicago O'Hare
Des Plaines, IL
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About This Job

The beautiful and highly successful Fairfield Inn Chicago O'Hare is seeking a dynamic and experienced hotel Director of Sales and Marketing to relaunch this amazing property. Proven ability to both sell and lead teams is required, along with the ability to be the sales and marketing expert on the property and the revenue streams for the hotel.

Job Description:

  • Collaborate with fellow revenue responsible team members to lead divergent strategic tactics that drive profitable results.
  • Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Recognize areas of opportunity and make reasonable recommendations to improve potential from various markets.
  • Direct and participate in the in-person and virtual solicitation efforts through innovative and effective communication.
  • Oversee rate, date and space commitments for group room sales within the hotel.
  • Lead all resort marketing efforts.
  • Build strong partnerships within property as well as clients and community.
  • When appropriate rebuild sales team interviewing, hiring, training, and instilling Crescent sales culture throughout team and property.
  • Hold team members accountable, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
  • Ensure training programs are conducted regularly and Crescent standards of performance are met. Give guidance and counsel staff toward improvement.
  • Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Report, star reports and Sales Meeting minutes.
  • Develop and conduct persuasive in person and virtual sales presentations to prospective clients.
  • Internally promote Crescent programs and standards.
  • Represent property, meet with and entertain clients some of which will require travel.
  • Communicate both verbally and in writing to provide clear direction to the staff.
  • Initiate preparation of computerized annual Sales & Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.
  • Organize and/or attend scheduled Sales Department and related meetings.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Fairfield Inn & Suites Chicago O'Hare

2350 Mannheim Road
Des Plaines, IL 60018

(224) 257-3220

Disembark at Chicago’s O’Hare Airport and take our complimentary 24-hour shuttle for an easy five-minute ride to Fairfield Inn & Suites Chicago O'Hare in Des Plaines, Illinois. A tour of the local area uncovers specialty restaurants, an outlet mall with 130 specialty stores, Donald E. Stephens Convention Center, Rivers Casino and Allstate Arena. Our proximity to downtown Chicago and the Magnificent Mile places our hotel in an ideal location. And once you’ve settled in, take advantage of our free Wi-Fi and maybe even upload a few selfies from our heated indoor pool. Wake up each morning to free breakfast and revel in our newly upgraded hotel experience in Des Plaines.