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Sports And SMERF Area Group Sales Manager

Posted January 4, 2022

Renaissance Providence Downtown Hotel
Providence, RI
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Are you passionate about the guest experience? At Renaissance, we believe that every ambassador is an innovator, explorer, and relationship builder, someone who is able to identify the key details that make something uniquely interesting and provide guests with intriguing information.

About This Job

At TPG Hotels & Resorts we are driven to deliver superior brand quality, value and service to our guests and owners.

You'll want to work here

People are our greatest assets. TPG Hotels & Resorts is proud of its ability to recruit, train and retain the best hospitality personnel in the business. Nationwide, TPG-managed properties are recognized as great places to work and build a career.  

The Sports And SMERF Area Group Sales Manager  for TPG Hotels and Resorts  is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. This position will sell for 6 hotels in the state of Rhode Island.  

Job Responsibilities:

• Approach all encounters with guests and team members in a friendly, service-oriented manner.

• Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team members.

• Establish client base of organizations, associations, social, and corporate businesses through direct outside and inside sales effort for the purpose of securing business for the hotel to ensure that predetermined sales expectations are met or exceeded.

• Develop and maintain relationships with key clients in order to produce group and/ or convention business.

• Negotiate guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines. Confirm in writing to the client all requirements via sales contract.

• Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and property policies and procedures.  Invite clients to the hotel for entertainment, lunches, tours and site inspections.

• Accurately forecast all bookings and cancellations.

• Assist the Area Director of Sales with the implementation and achievement of the Sales Marketing plan.

• Attend and represent company at trade shows and city-wide conventions if necessary.

• Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.

• Meet or exceed established goals for sales, prospects and outside calls.

• Operate in the Sales Department within established sales expense budget.

• Maintain and participate in an active sales solicitation program.

• Monitor production of all top accounts and evaluate trends within your market.

• Assist in the preparation of required reports in a timely manner.

• Be familiar with all Renaissance sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate 


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About this Employer

Renaissance Providence Downtown Hotel

5 Avenue of the Arts
Providence, RI 02903

(401) 919-5000

272 Room Hotel

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and 'hospitality employer of choice!'

Our Hotel

Our building, once a Masonic Temple dating back to the 1920s, offers a unique blend of historic architecture and modern amenities. Travelers will delight in easy access to Brown University, Providence College and the Providence Performing Arts Center. When guests are ready to retire, they can unwind in upscale rooms and suites. We offer sophisticated décor, complimentary Wi-Fi and flat-screen TVs for ultimate relaxation. Guests can order a meal to their door with our convenient room service, or enjoy a meal at Public Kitchen & Bar, serving delicious American cuisine and refreshing cocktails. Guests who need to host an event can utilize our nine sleek venues, catering options and planning services. We can accommodate business conventions and social celebrations of up to 500. Active travelers can enjoy a heart-pumping workout in our 24-hour fitness center.