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Night Auditor

Paid Holidays, Vacation, growth opportunity, employee discount , Multi- brand experience

Posted January 14, 2022

TownePlace Suites Raleigh Cary/Weston Parkway
Cary, NC
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About This Job

What you will be doing :

The Night Auditor is responsible for auditing, balancing, and consolidating departmental ledger accounts, prepare various hotel operating reports, and handle the requests and transactions of the hotel guests.

Essential Functions:

  • Post all daily room and outstanding charges.
  •  Balance all revenue totals of cash and credits against revenue report.
  •  Verify and prepare registration cards for arriving guests.
  •  Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff.
  • Take, modify, and cancel guest reservations.
  •  Check in/out guests according to hotel and/or brand standards.
  • Deal with inquiries, requests, and complaints from guests. Coordinate with other departments to fulfill guest special requests.
  •  Notify housekeeping and maintenance of any reported problems with guestrooms and hotel grounds.
  •  Handle all guest questions and inquiries about the hotel and local surroundings.
  •  Create and/or print the required reports.
  • . Verify each front desk shift’s transactions.
  • . Finalize transactions completed during the day including completing a daily income report and daily F&B Revenue Report.
  • . Maintain cleanliness of the Front Office area.
  •  Perform cashier duties, cash travelers’ checks. Post phone charges and other miscellaneous charges to guest accounts. 
  • Follow in-house procedures to help ensure the security of guests and employees. Know hotel emergency procedures.
  • FOSSE experience is a PLUS

compensation: $14-$18

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About this Employer

TownePlace Suites Raleigh Cary/Weston Parkway

120 Sage Commons Way
Cary, NC 27513

(919) 678-0005

98 Room Hotel

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Easy access to RTP, Raleigh with fully equipped kitchens.

Discover North Carolina from spacious all-suite accommodations of the Residence Inn Raleigh Cary/Weston Parkway and enjoy home-like comforts with the amenities of a hotel. Conveniently located on I-40, this Cary, NC hotel's location puts guests near UNC Chapel Hill, Duke University, NC State University and Carter Finley Stadium, Triangle Aquatic Center, Triangle Volleyball Club and major sporting and entertainment venues. Guests of this Cary, NC hotel may choose from studio, one- and two-bedroom suites set in a neighborhood-style atmosphere and featuring a complimentary breakfast buffet served daily. Suites include full kitchens and large work areas ideal for families, extended-stay travelers or those simply seeking the comfort of additional space. Located less than three miles from RDU International Airport, guests also enjoy easy access to Time Warner Cable Music Pavilion at Walnut Creek, the NC State Fairgrounds, Booth Amphitheater, PNC Arena and the Carolina Hurricanes.