Search 26,915 current hospitality jobs

Catering Sales Manager - Lodge at Jackson Hole

Posted January 10, 2022

The Lodge at Jackson Hole
Jackson, WY
Save this job

About This Job

JOB DUTIES AND RESPONSIBILITIES

  • Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
  • Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
  • Booking market includes catering only events and wedding room blocks, in addition to other markets as outlined each quarter by DOS
  • Establishes client base of organizations through direct sales efforts to secure business for the hotel
  • Negotiates food and beverage, function space and hotel services that meet or exceed hotel revenue goals and are within company standards
  • Achieve all predetermined sales goals for revenue and sales activity
  • Ensure all aspects of solicitation and customer communications are complete and documented
  • Conducts tours of the hotel and banquet facilities; entertains qualified potential clients
  • Assist the client in menu planning, coordinate food, beverage, table arrangements, and decorations ensuring clients details are executed for all in house events, including those groups not directly booked
  • Provide prompt and accurate responses to all client requests for proposals and information
  • Reviews and provides support to team to ensure all spaces are set to BEO specifications
  • Assists team with rentals of outside equipment as required from BEOs as needed
  • Monitors local competitors and compares catering offerings with his/her operation
  • Completes daily/weekly/monthly reports as directed by the DOS/GM
  • Details all hotel business and ensures rooming lists and final counts are received in a timely process
  • Coordinates all details of banquet and catering events with all areas of hotel to include food and beverage, front desk, housekeeping and accounting via resumes and weekly meetings
  • Provide prompt and accurate responses to all client requests for proposals and information
  • Perform various other duties as assigned to meet business objectives

Education and Experience:

  • Minimum of two (2) years in hotel or conference Catering/Sales
  • Minimum of High School education, post-high school education preferred

Knowledge, Skills, & Abilities:

  • Ability to communicate effectively verbally and in writing
  • Excellent listening and problem-solving skills
  • Ability to exceed expectations of guests and team members
  • Negotiating Skills
  • Strong computer skills
  • Must have flexible work hours that may include evenings, weekends, and holidays

Compensation Details

Save this job

About this Employer

The Lodge at Jackson Hole

80 Scott Lane
Jackson, WY 83002

(800) 458-3866

153 Room Resort

lodgeatjh.com

Welcome to The Lodge – Jackson Hole’s Luxury Hotel and Spa

Enjoy the comforts and convenience of downtown luxury lodging in the heart of Jackson, Wyoming.

Located a short drive from the Town Square; lavish guestrooms, world-class amenities and personalized service ensure that you are well rested and well prepared for your Jackson Hole adventures.

Whether you have come for world-renowned skiing, snowmobiling and sledding during the winter months, or exceptional fly fishing, hiking and rafting in the summer; the luxurious Lodge at Jackson Hole is the perfect place to recharge after an exhilarating day exploring our magnificent backyard.