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Catering Sales Manager - Lodge at Jackson Hole

Posted January 10, 2022

The Lodge at Jackson Hole
Jackson, WY
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About This Job


  • Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
  • Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
  • Booking market includes catering only events and wedding room blocks, in addition to other markets as outlined each quarter by DOS
  • Establishes client base of organizations through direct sales efforts to secure business for the hotel
  • Negotiates food and beverage, function space and hotel services that meet or exceed hotel revenue goals and are within company standards
  • Achieve all predetermined sales goals for revenue and sales activity
  • Ensure all aspects of solicitation and customer communications are complete and documented
  • Conducts tours of the hotel and banquet facilities; entertains qualified potential clients
  • Assist the client in menu planning, coordinate food, beverage, table arrangements, and decorations ensuring clients details are executed for all in house events, including those groups not directly booked
  • Provide prompt and accurate responses to all client requests for proposals and information
  • Reviews and provides support to team to ensure all spaces are set to BEO specifications
  • Assists team with rentals of outside equipment as required from BEOs as needed
  • Monitors local competitors and compares catering offerings with his/her operation
  • Completes daily/weekly/monthly reports as directed by the DOS/GM
  • Details all hotel business and ensures rooming lists and final counts are received in a timely process
  • Coordinates all details of banquet and catering events with all areas of hotel to include food and beverage, front desk, housekeeping and accounting via resumes and weekly meetings
  • Provide prompt and accurate responses to all client requests for proposals and information
  • Perform various other duties as assigned to meet business objectives

Education and Experience:

  • Minimum of two (2) years in hotel or conference Catering/Sales
  • Minimum of High School education, post-high school education preferred

Knowledge, Skills, & Abilities:

  • Ability to communicate effectively verbally and in writing
  • Excellent listening and problem-solving skills
  • Ability to exceed expectations of guests and team members
  • Negotiating Skills
  • Strong computer skills
  • Must have flexible work hours that may include evenings, weekends, and holidays

Compensation Details

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About this Employer

The Lodge at Jackson Hole

80 Scott Lane
Jackson, WY 83002

(800) 458-3866

153 Room Resort

Welcome to The Lodge – Jackson Hole’s Luxury Hotel and Spa

Enjoy the comforts and convenience of downtown luxury lodging in the heart of Jackson, Wyoming.

Located a short drive from the Town Square; lavish guestrooms, world-class amenities and personalized service ensure that you are well rested and well prepared for your Jackson Hole adventures.

Whether you have come for world-renowned skiing, snowmobiling and sledding during the winter months, or exceptional fly fishing, hiking and rafting in the summer; the luxurious Lodge at Jackson Hole is the perfect place to recharge after an exhilarating day exploring our magnificent backyard.