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Front Desk Agent

Posted January 11, 2022

Las Vegas Hampton Inn Tropicana
Las Vegas, NV
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Looking for a friendly environment and stability- Look no more!!!

About This Job

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. 

Why you will enjoy this job

Checking people in and out. It’s a no brainer, right? Often the first impression, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will: 

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds. 

Benefits

  • Hiring Bonus
  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Room Discounts
  • Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

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About this Employer

Las Vegas Hampton Inn Tropicana

4975 S. Dean Martin Drive
Las Vegas, NV 89118

(702) 948-8100

322 Room Hotel

hamptoninn3.hilton.com

At A Glance

Welcome to the newly renovated Hampton Inn Tropicana Las Vegas, a non-gaming hotel completely modernized in Spring, 2018. The hotel, located less than a mile from T Mobile Arena and the Las Vegas Strip, is just a 15-minute drive to Downtown Las Vegas Fremont Street.

Begin your day the Hampton way with a free hot breakfast buffet daily from 6am to 10am. We offer complimentary shuttle service to and from McCarran International Airport and the Las Vegas Strip on the hour and pickup from the Las Vegas Strip at 5:30pm and 10:30pm. Take advantage of the four station business center with printing capabilities for two PCs and two MAC stations.

With 10,000 sq. ft. of flexible meeting space, The Hampton Inn Tropicana Las Vegas also features our premier Event Center adjacent to the hotel, showcasing 4,000 sq. ft. of meeting and event space for up to 400 people. If you need less space, we have additional meeting rooms. Let the sunshine in during your meeting with each of our spaces featuring natural light, built-in credenzas and ample flexibility to set your meeting for success.