Posted January 11, 2022The Westin Huntsville
ESSENTIAL JOB FUNCTIONS:
1. Take and serve guest orders promptly and according to service manual.
2. Do all necessary set-up sidework as assigned.
3. Answer any guest questions about the menu.
4. Operate the electronic cash register/P.O.S. system (where applicable).
5. Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.
6. Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs.
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with hotel staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every hotel associate is a guest relations ambassador, every working minute of every day.
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to The Westin Huntsville. Every hotel associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Blending sophistication, elegance, and classic southern hospitality with the unique surroundings of Bridge Street Town Centre, The Westin Huntsville is the only AAA Four Diamond rated Huntsville hotel. We continue to thrive as the favorite for business travelers, local clientele, and vacationing visitors. Located within Huntsville's Cummings Research Park, the second largest technology center in the United States, and less than three miles from the U.S. Space and Rocket Center, our hotel offers everything a business traveler demands and everything a vacationer desires. The Westin Huntsville is an integral component of one of Huntsville's finest mixed-use development.