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Sales Coordinator - Homewood Suites Vancouver/Portland

Posted January 11, 2022

Homewood Suites by Hilton Vancouver-Portland
Vancouver, WA
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About This Job

JOB DUTIES AND RESPONSIBILITIES

  • Assists with identifying and soliciting new accounts
  • Assists with maintaining existing accounts
  • Assists with achieving monthly revenue booking goals
  • Assists with completing daily/weekly/monthly reports
  • Receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member
  • Composes and distributes routing correspondence, reports or contracts (to include BEOs, Sales Contracts, PACE Reports, Statistical Reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM
  • Ensures all documents are completed accurately and on time and maintains sales records and filing system
  • Reserves conference space and books blocks of rooms for guests
  • Assists with set up, maintaining, and clearing of banquet space before and after events
  • Administers group and meeting/banquet events including greeting all groups, creating and placing welcome amenities in rooms, finalizing items with the group at check in/out
  • Follows up with past clients to ensure guest satisfaction
  • Coordinates with customers on due dates for rooming lists, cut off dates, BEOs, contracts, etc.. to ensure that all deadlines are met
  • Responds to all guest inquiries and third party meeting leads in a timely fashion
  • Details banquet event orders and distributes to staff
  • Creates and maintains group blocks and catering/banquet events in the property PMS systems
  • Conducts inspections of guest and meeting rooms, banquet facilities to ensure they meet customer expectations
  • Works closely with front desk to ensure accuracy of reservations, groups, events
  • Works client-related special events
  • Abides by Prime Time Selling hours
  • Other duties as assigned

EDUCATION AND EXPERIENCE

  • Minimum of High School education, post-high school education preferred
  • Minimum of 1 year in hotel or conference Catering/Sales Assistant role

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to communicate effectively verbally and in writing
  • Excellent listening and problem-solving skills

Compensation Details

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About this Employer

Homewood Suites by Hilton Vancouver-Portland

701 SE Columbia Shores Blvd
Vancouver, WA 98661

(360) 750-1100

104 Room Extended Stay

homewoodsuites3.hilton.com

At A Glance

Enjoy a warm welcome from the friendly staff at the award-winning Homewood Suites by Hilton® Vancouver - Portland hotel. Located near the Columbia River shoreline, an array of waterfront restaurants are within walking distance, while the hotel puts you in easy reach of many corporations and local businesses. Portland is just across the water, only six miles away, and Portland International Airport is only a 15-minute drive from the hotel.

Stay as long as you need to in a spacious one or two bedroom suite featuring all the comforts of home. Take advantage of a full kitchen and all the space and amenities you need for work, rest, and play. Stay connected to work and home with complimentary internet access in each room. Get your day off to a good start with a complimentary full hot breakfast available every morning and, let us welcome you back to the hotel with complimentary evening dinner and drinks, Monday through Thursday.

Stay active on the road with the recreational facilities at this Vancouver hotel including a fitness center, swimming pool and whirlpool, as well as a basketball and tennis court. Catch up with work at the business center, taking advantage of the fax and printing services, or hold a business meeting for up to 50 guests in one of three meeting rooms.