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Director, Sales & Marketing

Free meal, free parking, hotel discounts, full benefits package, career opportunities, positive and supportive work environment.

Posted January 11, 2022

Embassy Suites by Hilton Portland Washington Square
Tigard, OR
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Come Join one of the 100 Best Companies in this Sales leadership role!

About This Job

Join the team at the Embassy Suites by Hilton, Portland Washington Square…recognized as one of the “100 Best Companies to Work for in Oregon” for 2022, by Oregon Business Magazine! A supportive and rewarding experience awaits you.

We are a proud member of the Aimbridge Hospitality family of hotels. Aimbridge Hospitality is the global leader in hotel and resort management with a portfolio of more than 1,500 destinations for travelers to choose. However, our true strength comes from the individuals who lead our hotel teams. Among these essential leadership roles is the Director of Sales & Marketing.

We are pleased to offer the career opportunity of Director of Sales and Marketing at the award-winning Embassy Suites by Hilton Portland Washington Square; this Embassy Suites hotel combines heartfelt service with industry-leading technology to deliver great experiences to our Associates, clients and guests.

At the gateway to the Willamette Valley AVA and adjacent to the region’s most popular tax-free shopping destination, this exceptional hotel features 356 suites, 24,000 feet of event space, two restaurants and excellent amenities for our guests to enjoy. Groups, event planners, businesses and leisure travelers choose this hotel for our ideal location, value and reputation for excellence and professionalism.

Teamwork. Fun and Respectful Work Environment. Culture of Caring. Career Opportunities. Competitive Service Drive. These themes passionately describe the Associates of the Embassy Suites by Hilton, Portland Washington Square. We look forward to meeting you, thank you for your interest!

The Director of Sales & Marketing-Full Service has direct oversight of planning and managing the overall sales and marketing for a Full-Service hotel. The intention is to achieve optimal occupancy growth in existing accounts and generating new business all to maximize total revenue and meet/exceed hotel profit objectives. This role will oversee day-to-day operations of the hotel sales division including but not limited to direct sales efforts follow-up and proper sales administration and training. This role will ultimately recommend the sales forecast marketing advertising sales plans programs and annual budget for no more than one Full-Service hotel; manages within approved plans and budgets. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.


  • At least 6 years of progressive hotel sales experience preferred; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and at least 4 years of related experience.
  • Must have a valid driver’s license in the applicable state.
  • Must possess highly developed verbal & written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
  • Must have thorough experience with professional selling skills: opening probing supporting closing
  • Shows strong analytical skills and strategic vision in establishing appropriate sales deployment
  • Must be proficient in general computer knowledge especially Microsoft Office products
  • Must be able to work independently and simultaneously manage multiple tasks
  • Strong organization and presentation skills
  • Demonstrated ability to effectively interact and manage people of diverse socioeconomic cultural disability and ethnic backgrounds while solving complex problems and creating a productive sales team
  • Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession.
  • Must work well in stressful high pressure situations; maintain composure and objectivity under pressure.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.


  • Coordinate all group transient and catering sales solicitations and bookings to maximize overall revenue.
  • Develop recommend implement and manage the division's annual budget and the advertising public relations marketing and sales plans and programs for the hotel to maximize rate occupancy and food & beverage opportunities thus ensuring the hotel meets/exceeds management and owner revenue/profit goals and expectations.
  • Proactively conduct outside sales calls conduct sales tours and entertain clients.
  • Understand the content reflected in contracts and how to negotiate terms therein.
  • Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.
  • Monitor production of all top accounts and evaluate trends within your market.
  • Adheres to Aimbridge Hospitality’s established regulations company standards sales standards and sales metrics related.
  • Comply with attainment of individual goals as well as team goals and budgeted metrics.
  • Train all members of the hotel staff on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue.
  • With input and guidance from the GM and/or Corporate HR manage Human Resources in the division in order to attract retain and motivate the employees; hire train develop empower coach and counsel conduct performance and salary reviews resolve problems provide open communication vehicles discipline and terminate as appropriate.
  • Supervise Catering & Event Management Team (as applicable) to ensure that the Catering Food & Beverage and Meeting Room rental budgets are met or exceeded.
  • Develop a full working knowledge of the operations and policies of the hotel including Sales Food and Beverage Front Office and Reservations.
  • Maintain strong visibility in local community and industry organizations.
  • Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management providing training on a rotational basis.
  • Maintains professional working relationship and promote open lines of communication relationships to achieve initiatives with respective marketing partner(s) and other internal departments (i.e., Second Wave Aimbridge Digital or Branded field marketing).
  • Travel on a weekly basis as required.
  • Act as directed on behalf of the General Manager in his/her absence; performing any other duties as requested by management.

All Associates receive: a competitive wage, full benefits package (for full-time positions), free lunch, free parking, discounted hotel room program, bus line at our front door, and a location next to the Washington Square Mall. Embassy Suites by Hilton, Tigard is a proud member of the Aimbridge Hospitality family of hotels.

compensation: DOE

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About this Employer

Embassy Suites by Hilton Portland Washington Square

9000 SW Washington Square Road
Tigard, OR 97223

(503) 644-4000

356 Room All Suite

At A Glance

Located just a few steps from the Washington Square Mall, the Embassy Suites by Hilton Portland Washington Square located in Tigard, Oregon is your ideal basecamp for a getaway to the greater Portland area. Kick back and relax in a spacious hotel room conveniently located just a few steps away from the Washington Square shopping mall!

Your hotel room in Tigard offers all the comforts of home so that you can fully enjoy your stay. Each room comes fully equipped with two flat screen televisions, cozy beds to carry you off to sleep, and complimentary wireless internet access for Hilton Honors members.

Wake up every morning to a complimentary breakfast including cooked-to-order omelets made with your favorite fillings. Help yourself to hot cup of coffee and dig into a plate of crispy bacon, warm pastries, or fresh fruit. No matter what you’re craving to start your day we’ll make sure you wake up on the right side of the bed and kick things off on the right foot.

In the evening, take advantage of a complimentary Evening Reception where you can indulge in refreshing cocktails and sparkling conversation while savoring some hors d’oeuvres for a delightful beginning to your night on the town.