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Front Desk Agent

Posted April 30, 2022

Hyatt House Herndon/Reston
Herndon, VA
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About This Job

The Hyatt House Herndon isn't just a place of employment, it's a place for growth. Our team is strong, supportive, and energetic. We show up, have fun, work hard and reach our goals, together. Begin your career today and open the door to future possibilities!
Employee Perks:
  • Referral bonuses up to $1,500
  • Discounts on hotel stays and more
  • Flexible schedules (hiring manager can add specific hours here if applicable)
  • Generous paid time off for full-time associates
  • Health Insurance for full-time associates and more!

Your responsibilities would include, but are not limited to:

  • Handle guest registration and room assignments, accommodating special requests whenever possible.
  • Pre-register, block reservations, and take same-day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
  • Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner.
  • Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, and local attractions.
Company Information
Our Mission: Widewaters Hotels is an award-winning, innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience, and providing rewarding opportunities for our associates.
Our Values: Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude & Work Ethic we have created a vibrant company culture and a compass for our actions.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

View All Current Opportunities at WidewatersAt A Glance

Nestled into Northern Virginia’s Dulles Corridor, Hyatt House Herndon/Reston is a neighborly hotel with a convenient location by premier shopping, dining and entertainment. Our Reston hotel offers free transportation and is near the Metro Station, so you can easily tour Washington DC and the Capitol. Or stick to Reston and visit close companies, golf courses, wineries and the Dulles International Airport (IAD).

Widewaters Hotels' Mission and Values

Widewaters Hotels is an award winning, innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience and providing rewarding opportunities for our associates.

Widewaters' Hotels Values: Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude & Work Ethic we have created a vibrant company culture and a compass for our actions.

Company Website: HyattHouseHerndon.com

EEOC

We appreciate your interest in Widewaters Hotels, LLC. Widewaters Hotels, LLC offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.

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About this Employer

Hyatt House Herndon/Reston

467 Herndon Parkway
Herndon, VA 20170

(703) 437-5000

127 Room Hotel

www.hyatt.com

Managed By

Our Hotel

Nestled into Northern Virginia’s Dulles Corridor, Hyatt House Herndon/Reston is a neighborly hotel with a convenient location by premier shopping, dining and entertainment. Our Reston hotel offers free transportation and is nearby the Metro Station, so you can easily tour Washington DC and the Capitol. Or stick to Reston and visit close companies, golf courses, wineries and the Dulles International Airport (IAD).

  • Residence program for guests staying 30+ nights (with laundry credits)
  • Complimentary newspaper
  • 24-hour Guest Market
  • 24-hour fitness center with Life Fitness® cardio equipment
  • Seasonal outdoor pool
  • Outdoor alfresco patio with barbeque grills
  • Hyatt Sport Court
  • Business Center with onsite print, copy, and fax service
  • 740 square feet of meeting and event space