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Sales Coordinator

Posted January 13, 2022

Homewood Suites by Hilton Portland Airport
Portland, OR
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About This Job

JOB DUTIES AND RESPONSIBILITIES

  • Assists with identifying and soliciting new accounts
  • Assists with maintaining existing accounts
  • Assists with achieving monthly revenue booking goals
  • Assists with completing daily/weekly/monthly reports
  • Receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member
  • Composes and distributes routing correspondence, reports or contracts (to include BEOs, Sales Contracts, PACE Reports, Statistical Reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM
  • Ensures all documents are completed accurately and on time and maintains sales records and filing system
  • Reserves conference space and books blocks of rooms for guests
  • Assists with set up, maintaining, and clearing of banquet space before and after events
  • Administers group and meeting/banquet events including greeting all groups, creating and placing welcome amenities in rooms, finalizing items with the group at check in/out
  • Follows up with past clients to ensure guest satisfaction
  • Coordinates with customers on due dates for rooming lists, cut off dates, BEOs, contracts, etc.. to ensure that all deadlines are met
  • Responds to all guest inquiries and third party meeting leads in a timely fashion
  • Details banquet event orders and distributes to staff
  • Creates and maintains group blocks and catering/banquet events in the property PMS systems
  • Conducts inspections of guest and meeting rooms, banquet facilities to ensure they meet customer expectations
  • Works closely with front desk to ensure accuracy of reservations, groups, events
  • Works client-related special events
  • Abides by Prime Time Selling hours
  • Other duties as assigned

EDUCATION AND EXPERIENCE

  • Minimum of High School education, post-high school education preferred
  • Minimum of 1 year in hotel or conference Catering/Sales Assistant role

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to communicate effectively verbally and in writing
  • Excellent listening and problem-solving skills

Compensation Details

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About this Employer

Homewood Suites by Hilton Portland Airport

11936 NE Glenn Widing Drive
Portland, OR 97220

(503) 262-8888

A Welcoming Portland Hotel with All the Comforts of Home

Welcome to Homewood Suites by Hilton™ Portland Airport, tucked in a peaceful area just 2 miles from the airport and close to corporate offices and medical centers. Enjoy quick access to I-205, Cascade Station shops and dining, the Oregon Convention Center and Downtown Portland. We offer complimentary shuttle service for the airport (4:00 am to 1:00 am daily) and within 3 miles of the hotel.

All of our suites have a living area, full kitchen, work desk, and a bathroom with separate vanity area. Connect devices to free WiFi and kick back on the sofa watching TV. Customizing your stay is easy with a choice of studio, one- and two-bedroom suites.

Start mornings right with a free hot full breakfast and join us Monday-Thursday for a complimentary evening social*. Our indoor pool, fitness center and outdoor lounge area are great places to recharge after a busy day, and our business center and Suite Shop® are open 24 hours for your convenience.