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Revenue Management Analyst Ticketing & Attractions

Posted January 14, 2022

Delaware North at KeyBank Center - NHL Buffalo Sabres
Buffalo, NY
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About This Job

The Opportunity 

Delaware North Global Headquarters is hiring a Revenue Management Analyst Ticketing and Attractions to join our revenue management analytics and insights team in Buffalo, New York. As a Revenue Management Analyst Ticketing and Attractions, you will develop pricing and product strategies for Delaware North subsidiaries, assessing consumer buying behavior and market trends to match the right customer, with the right product, at the right time and price.

We offer a flexible working arrangement through our Flex at Work program, allowing employees the option to work a combination of in office and from home.

Per city, state, or client mandate, all current and new hires at this location are required to have received an authorized COVID 19 vaccination. You will be asked to confirm this prior to receiving a job offer.

  • Analyze sales trends at a local, regional, and macro-level to help to company stay informed on emerging trends.
  • Work closely with Operations, Marketing, and other partner organizations to develop a comprehensive understanding of the business and define strategies to match.
  • Leverage statistical methods and tools to understand core drivers of consumer behavior and business performance.
  • Analyze business performance to define price, product, and distribution recommendations using best-in-class revenue management practices.
  • Ensure distribution of key recurring reports, leveraging automation wherever possible.
  • Coordinate internal resources and third parties such as vendors to enable the execution of project tasks.
  • Bachelor's degree in Economics, Finance, Operations Research, Math, Statistics, or a related field is required.
  • Minimum of 3 years of experience in statistics and quantitative roles; experience in the hospitality industry a plus.
  • Experience with statistical software, database, and BI toolsets.
  • Strong communication, organizational, time management, analytical and problem-solving skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Strong relationship, influencing, and stakeholder management skills – the ability to partner effectively with operations leaders and interact with all levels of management.
  • Ability to travel between 25% percent or more depending on business needs.
Who We Are 

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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About this Employer

Delaware North at KeyBank Center - NHL Buffalo Sabres

Buffalo, NY 14203

Regional Office

Managed By

Delaware North operates concessions, clubs and suites for the NHL's Buffalo Sabres at KeyBank Center. Delaware North has been a partner of the Sabres since 1970, the year the team was founded.

Delaware North manages 42 concession outlets, 81 suites and two clubs, including the Lexus Club, a members-only fine dining restaurant with two full-service bars, at the 19,200-seat arena.